“Very good website. Easy to use and product description always correct. Prompt delivery. Almost as good as the excellent staff in old Grafton Street store without the travel !! Keep up the good work !!”
Hi Theresa!
Many thanks for your feedback!
I have sent you a direct email to attempt to resolve your review
Best Wishes
Ashyra Bristol
Customer Services Manager
Hi Tina!
many thanks for your feedback and bringing this to our attention
I did contact our delivery service and unfortunately they were unable to locate your parcel. Therefore I have already dispatched a replacement order. You should receive this shortly
If you ever have any queries at all with items, deliveries, orders etc than do not hesitate to reach out to our customer services team at info@pamelascott.com
Best Wishes
Ashyra
Hi Tina!
many thanks for your feedback and bringing this to our attention
I did contact our delivery service and unfortunately they were unable to locate your parcel. Therefore I have already dispatched a replacement order. You should receive this shortly
If you ever have any queries at all with items, deliveries, orders etc than do not hesitate to reach out to our customer services team at info@pamelascott.com
Best Wishes
Ashyra
Hi Mury!
many thanks for bringing this to our attention. I have investigated this order and can see there was a minor IT error on this item which has now been corrected. This is why you had received the wrong item initially. I do apologise for the inconvenience this caused
The item you were looking at is actually priced at €99.95. As this was an error on our side I can offer you this stunning item at 50% off. I have emailed an invoice out to you for this price.
let me know if you would still like to proceed with this order, many thanks
Ashyra