Name: Online for Equine
Address: Online for Equine Limited, The Barn, Yew Tree Farm, Stafford, Staffordshire
Rating: 4.83

“Great service fast, efficient, and the horses are rocking the fly rugs Will definitely be using these guys again ..... 5 stars 🌟”

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Posted 3 weeks ago

“Impressed with the quality of the product and how quickly they came!”

Online for Equine 5 star review on 26th June 2026

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Posted 3 weeks ago

“I will right a review when I revise my order as its not arrived yet yes the fit is very good and very good to look good very nice to look”

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Posted 1 month ago

Please accept our sincerest apologies for any confusion, frustration, or concern caused by a recent review request you may have received from us. Unfortunately, our review platform has experienced a technical issue which has resulted in review invitations being sent to customers significantly earlier than intended. In some cases, these requests were issued before orders had been dispatched or delivered, and earlier than the expected dates shown on customers' order confirmations. We completely understand how receiving a request to review an order that has not yet arrived could be confusing and may have caused concern regarding the status of your purchase. We are truly sorry that this has happened and for any inconvenience or frustration this may have caused. Please be assured that the review request was generated in error and does not reflect the actual progress of your order. The expected dispatch and delivery timeframes remain those advised within your order confirmation, and we apologise that the premature review invitation may have suggested otherwise. Our IT team is treating this matter as a priority and is working closely with the review platform provider to identify the cause of the issue and implement a permanent fix as quickly as possible to prevent this from happening again. Once again, we are very sorry for this error and for any confusion it has caused. We greatly appreciate your patience, understanding, and continued custom. Kind regards, O4E

Posted 1 month ago

“The parcel/boots are yet to arrive?”

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Posted 1 month ago

Please accept our sincerest apologies for any confusion, frustration, or concern caused by a recent review request you may have received from us. Unfortunately, our review platform has experienced a technical issue which has resulted in review invitations being sent to customers significantly earlier than intended. In some cases, these requests were issued before orders had been dispatched or delivered, and earlier than the expected dates shown on customers' order confirmations. We completely understand how receiving a request to review an order that has not yet arrived could be confusing and may have caused concern regarding the status of your purchase. We are truly sorry that this has happened and for any inconvenience or frustration this may have caused. Please be assured that the review request was generated in error and does not reflect the actual progress of your order. The expected dispatch and delivery timeframes remain those advised within your order confirmation, and we apologise that the premature review invitation may have suggested otherwise. Our IT team is treating this matter as a priority and is working closely with the review platform provider to identify the cause of the issue and implement a permanent fix as quickly as possible to prevent this from happening again. Once again, we are very sorry for this error and for any confusion it has caused. We greatly appreciate your patience, understanding, and continued custom. Kind regards, O4E

Posted 1 month ago

“Excellent service. Ordered,and my parcel arrived next day. Free delivery offer at the time too,which was great!”

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Posted 1 month ago

“Still waiting for my order to be dispatched after 5 days, no response to email request for an update Estimated delivery date was today”

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Posted 1 month ago

Dear Sammy, Thank you for your message. Firstly, please accept our sincere apologies for the delay in coming back to you. Our customer service team is closed over weekends and we therefore quote up to 48 working hours for responses to enquiries received. I have now looked into this for you and can see that an order update email was issued to you earlier today. Having reviewed the order, I can also see that the expected delivery date is currently showing as 12th June, as the item is arriving from one of our external warehouses. We are very sorry if this expected delivery date was missed during the checkout process or within the order confirmation email. As the item is externally sourced, it carries a slightly longer lead time than items stocked directly within our own warehouse. At present, the order remains on schedule and we look forward to sharing your dispatch confirmation and tracking details as soon as the parcel leaves us. Thank you for your patience and understanding, and please accept our apologies again for the delay in responding. Kind regards, O4E

Posted 1 month ago

“I can’t really leave a review yet tbh I’ve emailed to as of my order is actually on its way feel like I’ve payed for a grazing muzzle but honestly don’t know if I will get it if and when i receive it I will leave a review on my experience”

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Posted 1 month ago

Thank you for your review, Claire. We're sorry to hear you were concerned about the status of your order. Having checked the order details, we can see that the product listing, checkout page and confirmation email advised an expected delivery date of 5th June. We apologise if this information was missed. We are pleased to confirm that your order was dispatched yesterday and is due for delivery today. We hope you are delighted with your grazing muzzle once it arrives. If you have any questions or require any assistance, please do not hesitate to contact our customer service team who will be happy to help. Kind regards, Online for Equine Customer Services

Posted 1 month ago

“Very happy so happy we are ordering again Well done to you all”

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Posted 1 month ago

“Very easy to order, parcel received within 24 hours. Bridle very nice quality for price.”

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Posted 1 month ago

“What a great buying experience with onlineforequine. i found what i needed straight away, paid and my items were shipped extremely quickly. They arrived within a couple of days which i was very pleased with. the website is easy to navigate and an array of equine products. i will certainly e recommending you to my horsey friends. thank you for such a smooth sale.”

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Posted 1 month ago

“Absolutly fabulous service, great company to deal with”

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Posted 1 month ago

“Excellent customer service and fast delivery. Will definitely shop with them again.”

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Posted 1 month ago

“I had some problems with my choice and the store kindly helped me figure them out.Havent recievet the package yet, but for now I am very pleased by the overal service!”

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Posted 2 months ago

“STILL WAITING FOR DELIVERY”

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Posted 2 months ago

Hi Rachel We have checked your order, and your Shires Tempest Original Zeb-Tek Fly Combo Rug was showing an estimated delivery date of Wednesday 20th May. Your tracking is now showing that it is out for delivery today, so we’re pleased it will arrive with you earlier than we quoted :) We provide estimated delivery dates on all product pages as well as within your order confirmation email. I have resent your order confirmation in case this was missed (see beneath the product where is shows Expected delivery: Wednesday, 20 May) If you are happy once the item has arrived later today, we would really appreciate it if you could revise your feedback accordingly :) We’re pleased to see your order will arrive earlier than the estimated delivery date provided, and we hope you’re happy with both the item and the service received.

Posted 2 months ago

“Outstanding customer service! Thank you!”

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Posted 2 months ago

“Great service had to return 2 pairs of boots as were too small and was refunded no problem. Replacement boots are excellent. 100% service all the way.”

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Posted 2 months ago

“Perfect delivery , all fit as i expected”

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Posted 2 months ago

“Excellent service. Had an enquiry regarding my order that was dealt with straight away very efficiently Would definitely use again”

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Posted 2 months ago

“Ordered on Wednesday order not delivered yet”

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Posted 2 months ago

Hi Josien I can see this review request was from your last order: O4E-113827 ThinLine Flexible Breakaway Field Safe Headcollar Horse / Black TLBHH Ordered: 17 April 2026 Delivered: 18 April 2026 I have checked your current order and it was showing an expected delivery date of: Expected delivery: Thursday, 07 May - the good news is we can actually get this out today for delivery tomorrow well in advance of the expected delivery date. I have just reissued your order confirmation with this info for your records :) Could you please update this review to reflect the earlier order and we will send you a new one for your next order. Have a great bank holiday?

Posted 2 months ago

“Very quick delivery & answered all my questions”

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Posted 2 months ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone

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