“Excellent customer service ,show shirt was delivered within 24 hours plus there was an extra bonus with shirt as it has 50 % uv in material. Iām a very happy customer!”
“I didnāt receive a rug in my order, after some very prompt communication from them/ their customer services and admitting it was a fault their end it arrived two days after my first email to them š well packaged as always and a good deal!”
“Well, I always receive my items. But delivery is always incredibly slow. Over a week later and no sign of my items. Ordered 25th June itās now 1st July. Maybe Iām spoiled by the hundreds of retailers who usually deliver within 3 days.
Thatās my biggest bug bear with online for equine. Just really slow!”
Hi Nicola,
We are sorry, all items on our website do show expected delivery dates to try and minimise any disappointment and to try and make it clear how long items take. We have over 12000 sku's online which we can offer next day on but sadly with over 70000 sku's online, we cannot hold all at our express warehouse.
If ever you do need items before the expected delivery date, feel free to give us a call as we will always do what we can to get items to you quicker where possible :)