Online for Equine Reviews

Name: Online for Equine
Address: Online for Equine Limited, The Barn, Yew Tree Farm, Stafford, Staffordshire
Rating: 4.83

4.8 Rating 304 Reviews

96 %

of reviewers recommend Online for Equine

4.8

Based on 304 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01785472221

Email:

help@onlineforequine.co.uk

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Online for Equine 5 star review on 4th December 2025

Lucy Welton

Online for Equine 5 star review on 26th June 2025

Kirsten Harrison

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The parcel/boots are yet to arrive?”

Helpful Report

Posted 2 months ago

Please accept our sincerest apologies for any confusion, frustration, or concern caused by a recent review request you may have received from us. Unfortunately, our review platform has experienced a technical issue which has resulted in review invitations being sent to customers significantly earlier than intended. In some cases, these requests were issued before orders had been dispatched or delivered, and earlier than the expected dates shown on customers' order confirmations. We completely understand how receiving a request to review an order that has not yet arrived could be confusing and may have caused concern regarding the status of your purchase. We are truly sorry that this has happened and for any inconvenience or frustration this may have caused. Please be assured that the review request was generated in error and does not reflect the actual progress of your order. The expected dispatch and delivery timeframes remain those advised within your order confirmation, and we apologise that the premature review invitation may have suggested otherwise. Our IT team is treating this matter as a priority and is working closely with the review platform provider to identify the cause of the issue and implement a permanent fix as quickly as possible to prevent this from happening again. Once again, we are very sorry for this error and for any confusion it has caused. We greatly appreciate your patience, understanding, and continued custom. Kind regards, O4E

Posted 2 months ago

“I can’t really leave a review yet tbh I’ve emailed to as of my order is actually on its way feel like I’ve payed for a grazing muzzle but honestly don’t know if I will get it if and when i receive it I will leave a review on my experience”

Helpful Report

Posted 2 months ago

Thank you for your review, Claire. We're sorry to hear you were concerned about the status of your order. Having checked the order details, we can see that the product listing, checkout page and confirmation email advised an expected delivery date of 5th June. We apologise if this information was missed. We are pleased to confirm that your order was dispatched yesterday and is due for delivery today. We hope you are delighted with your grazing muzzle once it arrives. If you have any questions or require any assistance, please do not hesitate to contact our customer service team who will be happy to help. Kind regards, Online for Equine Customer Services

Posted 2 months ago

“Tongue too thick Zips don’t go past half way And company didn’t even bother to reply to my email. Very poor comms.”

Helpful Report

Posted 10 months ago

Hi Mary I have checked our helpdesk and sadly, we have not received any emails from you; if you would like to send us an email to help@onlineforequine.co.uk we will gladly assist :) we aim to respond to all queries within 2 working days of receipt or you can call us on 01785-472221 if you would prefer

Posted 9 months ago

“I ordered pink and received red. 1 was damaged on the tread. My 2 previous pairs were however good quality.”

Helpful Report

Posted 11 months ago

Hi Gemma Can you please email us with pictures to help@onlineforequine.co.uk as I have looked at the scan results for your shipment and it is showing as pink so it could perhaps be a miscoloured batch; we look forward to put ting this right for you :)

Posted 11 months ago

Online for Equine is rated 4.8 based on 304 reviews