Oilfast Reviews

Name: Oilfast
Address: Nethan Street, , Motherwell, Nethan Street, , Motherwell, North Lanarkshire
Rating: 4.85

4.9 Rating 2,230 Reviews

97 %

of reviewers recommend Oilfast

Company Reviews

Metrics

Info

4.9

Based on 2,230 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Oilfast:

Oilfast delivers Kerosene Heating Oil, Gas Oil, and Road Diesel to homes and businesses all year round - operating as Oilfast in Scotland and OilMaxx in England.

We’re proud to be the fastest-growing fuel company in Scotland, backed by an experienced, knowledgeable team who support every step of our journey.

Exceptional service is at the heart of what we do. Combine that with first-class local knowledge and competitive prices, and it’s easy to see why Oilfast is the automatic choice for both domestic and commercial fuel oil and lubricants.

No delivery is too big or too small. Our extensive fleet includes everything from compact tankers for tight access, right up to articulated vehicles capable of delivering 36,500 litres - giving you complete flexibility for your fuel needs.

Committed to quality, every time.
We don’t use large call centres. Instead, you’ll speak to a friendly, local team who understands your area. And with our reliable, experienced drivers, we’re proud to offer a delivery service that goes the extra mile - literally.

Visit Website

Phone:

01698 537 152

Email:

lorraine.stewart@oilfast.co.uk

Location:

Nethan Street, , Motherwell,
Nethan Street, , Motherwell
North Lanarkshire
ML1 3TF

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237

Anonymous

Anonymous // 01/01/2019

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“Quick and curtious delivery every time”

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Posted 1 year ago

“I have been a customer at Oilfast for over ten years, they have always been very friendly, prompt deliveries and 100 percent reliable!”

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Posted 1 year ago

“Deliveries made on time- no issues.”

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Posted 1 year ago

“Thay always do there delivery and there’s never a problem .”

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Posted 1 year ago

“They have been fair and prompt with me with my orders.”

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Posted 1 year ago

“Generally good service. Only one small criticism is that you sometimes fail to deliver the Boilerfresh along with the kerosene.”

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Posted 1 year ago

“Find Oil Fast very efficient and pleasant to deal with. Usually give an accurate date of deliveries which is useful”

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Posted 1 year ago

“reliable and fast. A regular driver familiar with the delivery location is key!”

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Posted 1 year ago

“Customer service very pleasant to talk to, very quick delivery service, don't use anyone else.”

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Posted 1 year ago

“Always careful and efficient. Driver always very polite and careful. Thank you.”

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Posted 1 year ago

“Always promised a day but never arrives until days later so feel lied to , now not buying any oil again after trying to stay loyal enough was enough”

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Posted 1 year ago

Hi Heath, I’m truly sorry to hear we haven't met your expectations. We strive to provide reliable service, and it’s disappointing to learn that we fell short in your case. Your feedback is important, and I encourage you to reach out to us at complaints@oilfast.co.uk so we can address your concerns directly. Best regards, The Oilfast Team

Posted 1 year ago

“Used Oilfast for over 20 years.I always phone to order my heating oil as the staff are always friendly and chatty.The delivery drivers are professional and I have never had to wait too long for a delivery when ordered.Many thanks.”

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Posted 1 year ago

“Very good service 👏”

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Posted 1 year ago

“Very satisfied with service from the time I order fuel - staff are always so nice and helpful to yhe delivrry itself. Thank you”

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Posted 1 year ago

“I always find the staff on the phone very welcoming and polite.”

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Posted 1 year ago

“Prompt delivery, easy billing, competitive price, reliable!”

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Posted 1 year ago

“Late delivery”

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Posted 1 year ago

Hi Paul, We're sorry to hear your delivery did not arrive on time. We aim to provide timely service, and it’s disheartening to know that we didn’t achieve that in your case. Please reach out to us at complaints@oilfast.co.uk so we can assist you further. Best wishes, The Oilfast Team

Posted 1 year ago

“Good friendly service”

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Posted 1 year ago

“Great response and delivered exceptionally quickly.”

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Posted 1 year ago

“Five stars!”

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Posted 1 year ago

Oilfast is rated 4.9 based on 2,230 reviews