Oilfast Reviews

Name: Oilfast
Address: Nethan Street, , Motherwell, Nethan Street, , Motherwell, North Lanarkshire
Rating: 4.85

4.9 Rating 2,230 Reviews

97 %

of reviewers recommend Oilfast

Company Reviews

Metrics

Info

4.9

Based on 2,230 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Oilfast:

Oilfast delivers Kerosene Heating Oil, Gas Oil, and Road Diesel to homes and businesses all year round - operating as Oilfast in Scotland and OilMaxx in England.

We’re proud to be the fastest-growing fuel company in Scotland, backed by an experienced, knowledgeable team who support every step of our journey.

Exceptional service is at the heart of what we do. Combine that with first-class local knowledge and competitive prices, and it’s easy to see why Oilfast is the automatic choice for both domestic and commercial fuel oil and lubricants.

No delivery is too big or too small. Our extensive fleet includes everything from compact tankers for tight access, right up to articulated vehicles capable of delivering 36,500 litres - giving you complete flexibility for your fuel needs.

Committed to quality, every time.
We don’t use large call centres. Instead, you’ll speak to a friendly, local team who understands your area. And with our reliable, experienced drivers, we’re proud to offer a delivery service that goes the extra mile - literally.

Visit Website

Phone:

01698 537 152

Email:

lorraine.stewart@oilfast.co.uk

Location:

Nethan Street, , Motherwell,
Nethan Street, , Motherwell
North Lanarkshire
ML1 3TF

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237

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helped us out when we first moved in to an empty oil tank and no heating so we stuck with them has been nearly ten years now always good”

Helpful Report

Posted 1 year ago

“Fair prices, good delivery schedules and a pleasure to speak to”

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Posted 1 year ago

“I always phone my order at my local depot here in Inverness, partly because I like the personal touch and partly because I enjoy speaking to the girls on the other end of the phone! When I first started ordering my oil some ten years ago I was told, always ring around for the cheapest, but you have served me well, and I'm happy. Thank you Oilfast.”

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Posted 1 year ago

“I placed oil order 10 days later I ran out of oil I contacted your Oban branch at nine in the morning to ask why the delay and explains I look after an 88 year old lady and she feels the cold she had been wrapped in fleece throws for 2days I was told the lorry was loading and would be with me that morning I phoned again at 2oclock no delivery we eventually got oil later that day very poor customer service”

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Posted 1 year ago

Hi Theresa, We are very sorry to hear about your experience and understand how frustrating this must have been for you. I have reached out to the Oban depot and someone will be in touch shortly. All the best, Philip

Posted 1 year ago

“Good service,quick delivery and helpful staff.”

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Posted 1 year ago

“As a regular customer I was surprised to find that I had to pay in advance before delivery, which then didn't match up with the actual amount delivered and then another call with the office had to be made to sort the discrepancy, maybe I'll start calling other suppliers for prices instead of automatically calling oil fast.”

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Posted 1 year ago

“Oilfast do keep a check on levels and top up when necessary. However their prices are not very competitive.”

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Posted 1 year ago

“Very good service. I have used Oilfast for many yeras and they have never let me down.”

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Posted 1 year ago

“Oil always delivered on time. Staff very polite and friendly.”

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Posted 1 year ago

“All went well as usual”

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Posted 1 year ago

“Fast, efficient service. Reliable.”

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Posted 1 year ago

“Excellent service. Friendly and helpful driver. No complaints!”

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Posted 1 year ago

“On time and pleasent delivery person.”

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Posted 1 year ago

“Purchased and paid for heating oil asked for delivery to be postponed till following week . Reply was that I would have to pay more as the price would be up the following week. I believe that practice is illegal. Not happy customer”

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Posted 1 year ago

“Always prompt delivery and pleasant staff to talk to.”

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Posted 1 year ago

“prompt service at a reasonable cost”

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Posted 1 year ago

“Great service, very happy!”

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Posted 1 year ago

“Quick service”

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Posted 1 year ago

“reliable and competitive supplier”

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Posted 1 year ago

“Great communication, on time & efficient delivery, and pleasant staff.”

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Posted 1 year ago

Oilfast is rated 4.9 based on 2,230 reviews