Office Boffins Reviews

Name: Office Boffins
Address: 4 Queen Street, Gallus Online Limited, Edinburgh, Midlothian
Rating: 4.87

4.9 Rating 1,129 Reviews

98 %

of reviewers recommend Office Boffins

4.9

Based on 1,129 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone

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Office Boffins 5 star review on 8th January 2025

Anonymous

Anonymous // 01/01/2019

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“Bought a new office chair. Delivery was spot on time. Very pleased with my new chair. Highly recommend.”

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Posted 13 hours ago

Hi Peter, It sounds like the Motion office chair has found itself a very happy new home! It’s great to know everything went perfectly from order to arrival. Thanks for getting in touch. We really appreciate the recommendation! From the Office Boffins team

Posted 13 hours ago

“Great chair - easy to assemble and comfy”

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Posted 3 days ago

Hello Dean, No wrestling with complicated assembly instructions before you sit down is always a bonus! We’re chuffed the Ergo Mesh office chair has settled in nicely. Thanks for shopping with Office Boffins. From Team B

Posted 2 days ago

“Ordering was easy and delivery was very prompt (the next day). The chair itself, is a dream. Easy to put together and very comfortable. Communication was great and will no doubt be ordering our next lot of chairs very shortly.”

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Posted 3 weeks ago

Hello Ann, Thank you for the stars! We try to make the process as easy as possible, so we're really pleased you were happy with everything from ordering right through to assembling your new office chair. The Alpha XL is a great wee chair for long working days, so we're delighted to hear it's already proving to be nice and comfortable. And, it sounds like we'll be hearing from you again when it's time for the next batch! We'll be very happy to help when the time comes. Thanks again from the Office Boffins team.

Posted 3 weeks ago

“We have ordered several desks and always been happy with quality and service”

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Posted 3 weeks ago

Hi Patricia, Being trusted with your orders again is one of the best compliments we can receive. We’re delighted Office Boffins continues to be your go to for office desks. Thanks so much for getting in touch. From Team Boffin

Posted 2 days ago

“Product delivered quickly, well packaged and as described. Perfect.”

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Posted 3 weeks ago

Hi Jonathan, Good to hear from you. We try to make the whole process as straightforward as possible, from choosing your office chair to it arriving safely at your door. We're really pleased you were happy with everything. Thanks for getting in touch. We do appreciate it. From the Office Boffins team

Posted 3 weeks ago

“It was a pleasure dealing with Office Boffins. The ordering and payment process was smooth and straightforward, and delivery was quick and efficient. The goods arrived in good condition and were easy to assemble. For me, though, the real benefit is being able to choose the right product with confidence. The detailed specifications provided on the website make it much easier to compare the options and select the product that best suits your needs. Overall, a very good experience.”

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Posted 3 weeks ago

Hello Yann, Thank you so much for the review. We put a lot of work into the product information as we know how important it is to find a chair that’s comfortable, supportive and right for the sitter. We’re really pleased we could make choosing the right one that bit easier. We trust the Apollo office chair has settled in there. Thanks for choosing Office Boffins!

Posted 3 weeks ago

“The chair I was shipped had a defect that stopped it going together properly and made several parts unusable. I reached out to their customer service team about the issue. I got straight to a real person - no annoying bots. Once they understood the situation they were quick to suggest the sending of replacement parts, which they sent free of charge and without quibble or complaint, and I'm very happy with my new chair so far. This is a company worth supporting. I'm not bothered about the defect, these things happen. What makes a great retailer is how they handle these things when they do happen, and Office Boffins handled it perfectly. I won't make a judgement on the chair itself yet, I've not had it long enough, but it's very comfortable and is a clear step up in terms of robustness from a standard high street chair, so I'm happy to set the defect aside (again, no manufacturing process is perfect) and say that my experience so far actually speaks very well for the quality of their first party product range.”

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Posted 1 month ago

Hi Andrew, Thanks for getting in touch. We know it's never ideal when something isn't quite right out of the box, but we're so pleased we were able to get everything sorted quickly and get your new office chair up and running. Your comments about how we handled the issue really mean a lot to the team. We hope the chair continues to impress over the months ahead and keeps you comfortable for many years to come. Thanks again! From the Office Boffins team

Posted 1 month ago

“The product arrived safely and undamaged. I was pleased with the quality of the underdesk pedestal but disappointed to find that the screw bolts supplied to secure the drawer handles were too long. To solve this problem I had to fit non-supplied plastic spacers. This is the reason the product has only received 4 stars.”

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Posted 1 month ago

Hi Terence, Thanks so much for taking the time to leave us a review. We're really pleased you're happy with the overall quality of the Essentials storage pedestal. It's a shame the handle fixings weren't quite spot on, but we really appreciate you bringing it to our attention. We'll pass your comments on to the manufacturer so we can try and avoid this happening again. We hope your new office storage is already helping to keep your workspace neat and organised. From the Office Boffins team

Posted 1 month ago

“Item as described. Easy to construct. Arrived as expected.”

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Posted 1 month ago

Hi Beth, Thanks so much for the stars! We're super chuffed you're happy with your new canteen table. We hope they're earning their keep and providing a practical, hard-wearing space for those much needed coffee breaks etc. From the Office Boffins team

Posted 4 weeks ago

“Furniture arrived safely packaged and on time. Furniture looks amazing and fitted together without difficulty. Nothing missing and all in working order.”

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Posted 1 month ago

Hi there, Hello, We're really happy to hear that your new conference chairs arrived as promised and were easy to assemble. We're not surprised that they’re already fitting in well and doing the job. Wee crackers so they are! Thanks so much for taking the time to share your thoughts. From the Office Boffins team

Posted 1 month ago

“Very good office chair, easy to assemble, very comfortable, sturdy and very quiet when when your sat and moving about on it.”

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Posted 1 month ago

Hi Gary, Good to hear from you. We are so pleased the Ergo Mesh 24 Hour Office Chair ticked all the boxes. Comfortable, sturdy, easy to assemble, and whisper quiet? That's exactly what we like to hear! We hope it keeps you sitting comfortably. Thanks again for taking the time to share your thoughts. From the Office Boffins team

Posted 1 month ago

“Excellent service.”

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Posted 1 month ago

Hello there! Thank you so much for getting in touch. It's great to see 5 stars awarded to our service. We are stoked! We hope your new office chair helps improve your comfort levels there and it's settling in well. Thanks again for choosing Office Boffins. From Team B

Posted 1 month ago

“Received our desks recently, there was a delivery issue as the boxes hadn't been secured to the pallet in transit which resulted in some damage to the desks; not down to office boffins but the delivery driver / company. Office boffins got in touch immediately to resolve the issue and have taken this up with the delivery company to ensure it does not happen again. The desks themselves are sturdy and are serving their exact purpose. Great customer service from Office Boffins, will be buying from them again in the future.”

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Posted 1 month ago

Hi Jazmine, We're so sorry to read this. It certainly doesn't sound like the delivery experience either of us would have wanted, and we completely understand how disappointing it must have been. We're glad there wasn't any significant damage, but the scuffs you mentioned are still not acceptable. We appreciate you giving us the opportunity to address your concerns. We always want our customers to receive both great products and great service, so it's disappointing to hear we fell short on this occasion. Thank you for taking the time to share your experience. Feedback like this helps us work with both our suppliers and delivery partners to improve. From the Office Boffins team

Posted 1 month ago

“arrived on time, nice chair.”

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Posted 1 month ago

Hi Stephen, Looks like the Impulse office chair made a great impression! We're really happy you're pleased with it. Hopefully it's giving you the perfect excuse to sit back and get on with your to do list. Thanks for taking the time to leave us a review. We really do appreciate it. From the Office Boffins team

Posted 1 month ago

“The chair ordered arrived broken and is in transit back to yourselves.”

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Posted 2 months ago

“An efficient service, ordering and delivery was simple with no issues. Assembly was easy up to the wrongly labeled armresst (left was right and right was wrong). The overall quality of the chair was excellent and well worth the money.”

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Posted 2 months ago

Hello John, Thanks for getting in touch with your thoughts. We are super chuffed with that. Best of all is you are happy with the Westminster office chair. Hope it's making a real difference to your comfort levels there. We appreciate your feedback! From the Office Boffins team

Posted 2 months ago

“Very quick delivery , very easy company to use.”

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Posted 2 months ago

Hello there, Thanks so much for the feedback! We are very pleased our service impressed. Hopefully your new office chairs have settled in nicely there. Thanks for getting in touch! From the Office Boffins team

Posted 2 months ago

“The chair was delivered promptly and is by far the most comfortable chair I've ever sat in.”

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Posted 2 months ago

Hi Kyra, Lovely to hear our speedy delivery was appreciated. We like our customers to get seated comfortably as quickly as possible! Thanks for the stars and the feedback too. From the Office Boffins team

Posted 2 months ago

“Excellent product & delivery service Not too difficult to assemble took about 30mins. Stylish looking chair & very comfortable.”

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Posted 2 months ago

Hello Susan, Lovely to hear from you. Thanks for getting in touch with some feedback about your order. We are so chuffed with your comments about the Oracle office chair and our quick delivery. Fantastic! We appreciate you doing that Susan. From the Office Boffins team

Posted 2 months ago

“Great selection of products, quick delivery as requested, however ignored within after sales - item was damaged, and multiple emails ignored when trying to resolve issue. Would not buy from them again.”

Helpful Report

Posted 3 months ago

Hello there, Thank you for your feedback. We're pleased to hear that you were happy with our product range and the speed of delivery. We're sorry your experience with the damaged item and subsequent communication left you feeling disappointed. While the damage was reported outside of our standard reporting timeframe, we understood your concerns and were happy to provide a replacement as a gesture of goodwill. We appreciate your comments and will continue to review how we communicate with customers throughout the after-sales process. From the Office Boffins team

Posted 2 months ago

Office Boffins is rated 4.9 based on 1,129 reviews