“I found the website too complex and poorly designed. However, the service was very good. The products I needed were delivered correctly and swiftly. If you have the patience to navigate the website, this is a very good provider.”
“This is a great option as we live in rural Norfolk and getting to the pharmacy is a real challenge. Only a 4-star rating as sometimes an item ordered is not in stock (when it says it is) and therefore the delivery time is not met. This can be frustrating when you expect an item on a Friday and it then isn't dispatched until the Monday. However, the range of drugs available and convenience more than makes up for the occasional glitches.”
Hi Daniel,
We do not send out any calls to our patients unless we require confirmation that a specific brand etc. is OK with the customer. Any communication such as confirmation of your order, discount codes, dispatch notifications or refunds etc. is done entirely through email. Your customer data, which includes phone numbers, is highly confidential and is not shared with any 3rd parties.
Kind regards,
My Pharmacy
“I had a positive experience using your service. It was easy to find what I needed and delivery was as advised. The price was not the cheapest but the product was what I was expecting. Many thanks”
“No problem with the pharmacy itself. Prompt despatch of my order. My only gripe would be with Royal Mail. Having chosen a 24H tracked service it took 4 days to deliver the goods. Otherwise I would have no problem in using the pharmacy again using a different carrier.”
