“Item arrived on time, would have given 5 stars but packaging let you down as it was so big for such a small pack of eye drops. Please be environmentally aware and reduce your packaging. I would recommend them for their service.”
Hi Tammy,
Thank you for the feedback.
Unfortunately, the product you ordered has to be kept at a certain temperature. In order to do this, we keep the product wrapped with a frozen gel pack during transit. Other products that don't need to be stored at a specific temperature are packaged appropriately for their size.
Kind regards,
My Pharmacy
“Excellent all round service. Easy to navigate website, best prices on the internet and prescription delivered the next day. Really, what’s not to like? Will use again. Recommended”
