“Was very pleased with how easy it was to find my tablets and order them great service quick delivery will definitely use again thank you highly recommend”
Hi Stephen,
I'm sorry to hear that your order did not contain the correct product. We strive to ensure that every customer receives exactly what they've ordered. Please accept our sincerest apologies for any inconvenience this may have caused you.
We would appreciate the opportunity to rectify this situation. Could you please reach out to our customer service team (info@mypharmacy.co.uk) with your order details? We'll do everything we can to make this right, whether that involves sending you the correct item or offering a different resolution that meets your satisfaction. Thank you for bringing this to our attention, and we look forward to resolving this issue for you promptly.
Kind regards,
My Pharmacy
“Ordered an item that was quickly despatched but delivered by Royal Mail to a wrong addess. Talked to an online rep and the matter was very swiftly rectified. Items arrive well packaged and tracked; interaction with this company is both empathetic and professional. No hesitation in recommending My Pharmacy!”
