Hi Sharon,
Your order was refunded due to safety regulations we have surrounding certain medications. This includes the amount of medication being purchased and how long it has been since the previous order. We hope you understand our intentions to protect our customers from harm.
The refund was prompt and was issued the same day the order was placed, with an accompanying email explaining why a refund had been issued.
Kind regards,
My Pharmacy
“My Pharmacy is a god send as I frequently travel and have an annoying case of chronic blepharitis. Saves me the hassle of getting to the pharmacy each time. Great customer service team. Please don’t change a thing.”
“Excellent service and arrived quickly, much quicker than going through my GP.
I will definitely recommend and use again once my current delivery has run out.”