“Very satisfied with the service, quantity of items available to purchase and excellent prices. Delivery was swift, from order to receiving the goods very short. Excellent shopping experience.”
“I found this service very thorough. The website was very easy to navigate and my purchase was delivered very swiftly. I'm overall very happy with this service”
Hi Stewart,
Thank you for taking the time to leave a review.
I have taken a look at your order and it was delivered the following day using Royal Mail Special Delivery, signed and photographed.
Please contact our customer support team at info@mypharmacy.co.uk if you have any further queries or would like to provide further information about your order.
Kind regards,
My Pharmacy
“Trying to return medicne as they sent wrong item, . Nobody responding to my email. Would be great to have some form of contact when they do errors like this. Email clearly isn't being checked or I am being ignored.”
Hi Nurjuma,
Thank you for taking the time to leave a review and provide feedback.
You placed an order using one of our generic product pages, meaning that whichever brand is currently stocked is sent out.
If a specific brand/flavour is required, a request needs to be placed in the order notes section during checkout. The product page also has a disclaimer under the medication image that brands may vary and to please make us aware of any specific requests.
As we didn’t receive any instructions with your order, the available stock at the time was sent out.
Kind regards,
My Pharmacy
