“I'm pleased that My Pharmacy is diligent about asking questions before selling certain drugs, but I have bought the same drug from them twice now and they still asked the same questions. Would it be possible, when a customer logs in, to view the past history and therefore not keep asking the questions. Perhaps there could be a question that asks if anything has changed since last time.”
“Although I received the incorrect order, it was promptly resolved following my call, which is the reason for my four-star rating; otherwise, it would have been five stars and a perfect ten out of ten for customer service.
Thank you”
“I have some difficulties shopping online, but managed to cope with the mypharmacy order and explain why I wanted the product, so found the site acessible. The product arrived in good order when expected and arrived within a few days of the order.”
“Ordered the 75mg asprin, great delivery and packaging but didn’t realise they were dispersable. Probably my fault on the ordering process but needed for my high blood pressure.”
“Product was fine and delivered quickly BUT I struggled for almost an hour to open the additional packaging as the glue appeared to be some sort industrial strength compound
This was completely unnecessary for the item and will put me off ordering future products”
“The experience was okay.
I had difficulty using the website to order and I couldn’t find any prompts for adding the identification. This resulted in a delay (which I expected) and I was able to then provide a return email with ID.”
