“Item arrived on time, would have given 5 stars but packaging let you down as it was so big for such a small pack of eye drops. Please be environmentally aware and reduce your packaging. I would recommend them for their service.”
Hi Tammy,
Thank you for the feedback.
Unfortunately, the product you ordered has to be kept at a certain temperature. In order to do this, we keep the product wrapped with a frozen gel pack during transit. Other products that don't need to be stored at a specific temperature are packaged appropriately for their size.
Kind regards,
My Pharmacy
“I have only placed one order with your pharmacy but it arrived on time . The packaging was a bit flimsy resulting in a squashed package but contents were undamaged .
Thank you .
David”
“Everything was very quick & efficiently done from ordering to receiving.
The only criticism I would have was registering on line. I had to input my date of birth several times before it was accepted. Also I couldn’t alter the number of items in my basket so I had to abandon it & start again.”
“It was easy to place my order and it arrived quickly. The box was a little bashed about but, luckily it didn’t affect the product I had ordered. Postage costs are not cheap, but as someone with mobility issues, it was an ideal way to purchase. The sleeping tablets are a godsend.”
“Good delivery service: Items delivered a few days after order had been placed. I was kept updated with the delivery from time to time. I would surely buy other items if their prices are more competitive.”