MOMA Reviews

Name: MOMA
Address: MOMA Foods Ltd, 122 Arlington Road, London, London Borough of Camden
Rating: 4.71

4.7 Rating 609 Reviews

93 %

of reviewers recommend MOMA

4.7

Based on 609 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About MOMA:

MOMA was launched from a railway arch in Deptford back in 2006, with our bircher muesli and oat smoothies sold from a converted filing cabinet at Waterloo station. We’ve come along way since then, but we’re still passionate about skilfully crafting the tastiest products from the finest quality jumbo oats, and still based in the same arches where it all began.

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Anonymous

Anonymous // 01/01/2019

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English

“I still haven't received my mama milk which I ordered weeks ago. I'm unhappy about the delivery service please. Can you update me when will I receive my shipment?”

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Posted 1 year ago

Hello Simon We are sorry for the delay in delivering your order. We have got back to you over email and your replacement should be sent to you soon. Best Team MOMA

Posted 1 year ago

“Great milk but sent a question re a problem I had with ordering via your ‘contact us’ option and had zero response so not loving the customer service.”

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Posted 1 year ago

Hello Aileen Thank you for your feedback and for enjoying our oat milk. We apologize for the lack of response to your query. I have just had a look in the system and can't see any tickets come through. Could you please email us directly at getintouch@momafoods.co.uk? This will help us address your issue promptly. Thank you Team MOMA

Posted 1 year ago

“Quick and easy to make. A good start to the day. Goes well with blueberries and honey.”

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Posted 1 year ago

“Excellent service and quality food.”

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Posted 1 year ago

“The product (oat drink) is fabulous, good texture and taste. if theres an improvement to make it would be to the packaging - a cap which doesn't leak when the carton is shaken (after the initial opening)”

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Posted 1 year ago

“Really liked the speed of delivery and ease. Based on that, will probably start subscribing.”

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Posted 1 year ago

“Love Moma porridge - so easy and tasty! Perfect start to a busy or lazy day”

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Posted 1 year ago

“Great products, great service and good prices.”

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Posted 1 year ago

“Great porridge and super service!”

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Posted 1 year ago

“Great company using British ingredients. Easy to order online.”

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Posted 1 year ago

“Ordered just after 12noon on a Tuesday, and delivered just before 9am on the Wednesday. Truly amazing service. Normally purchase from Sainsbury's, but it has been out of stock for over a month now. In view of the price and service will order direct from Moma in future.”

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Posted 1 year ago

“Excellent products and easy t7 use web sit3 with excellent delivery.”

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Posted 1 year ago

“Love the flavours of the porridge. Easy to order and quick delivery.”

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Posted 1 year ago

“Been using Moma oat milk for a number of years now and love it. This was my first time ordering straight from the website, (which embarrassingly I didn't know was possible) and as my local supermarket no longer stocks it. Everything went very smoothly so I'll continue to just buy from here directly, thankyou!”

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Posted 1 year ago

“Oat Milk is one of the best however after struggling local to buy it I set up subscription! I am still waiting for delivery 9 days later, even though website states aim to deliver within 2 days!!! The lack of communication trying to find where my order is and non exsistant customer service due to lack of response from emails or social media is shocking! I have now bought a different brand and looking for a refund!!”

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Posted 1 year ago

Hello Lisa We're really sorry to hear about the trouble with your order. We've sent over an email to you to arrange a replacement for your order, just let me know if you'd prefer that or if you'd rather have a full refund. Thanks so much for your patience, and we're really sorry again for the hassle. Best Team MOMA

Posted 1 year ago

“I only have MOMA barista oat milk but much prefer it to any other brand. I would like to try the coffee but it’s way too expensive. I’m sure the porridge would be good but it only seems to be in instant pots when I can find it.”

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Posted 1 year ago

“Great brand and products!”

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Posted 1 year ago

“The best barrista oat milk on the market...fast delivery to our front door. This is our fifth time of ordering. Very pleased.”

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Posted 1 year ago

“I have fallen in love with this brand and it is reasonable priced too.”

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Posted 1 year ago

“Though I prefer the organic version of your barista oat milk.”

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Posted 1 year ago

MOMA is rated 4.7 based on 609 reviews