MINOX Boutique Reviews

Name: MINOX Boutique
Address: 14-15, Saint Ebbes Street, Oxford, Oxford, Oxfordshire
Rating: 4.81

4.8 Rating 151 Reviews

95 %

of reviewers recommend MINOX Boutique

4.8

Based on 151 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About MINOX Boutique:

MINOX Boutique is an awarded independent multi-brand boutique located in central Oxford, you can find the most trendy designers and items in-store or online. We are proud to carry brands such as Max Mara, Valextra, Fornasetti, Alexander Wang, Rene Caovilla, Guidi exclusively locally. Please visit our store to explore more.

Visit Website

Phone:

01865437419

Email:

info@minoxboutique.co.uk

Location:

14-15, Saint Ebbes Street, Oxford,
Oxford
Oxfordshire
OX1 1QQ

Write Your review

Tell us how MINOX Boutique made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

MINOX Boutique 5 star review on 18th August 2022

Anony****

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a Max Mara cardigan from the US and Iwas pleasantly surprised by their customer service. I had read a lot of negative reviews in general from stores in Europe especially when it comes to returns. When I ordered the cardigan, I thought I was sure that I would keep it. However, it seemed to fit a little larger than I liked and did not want to spend $1000 on something that I was not excited to wear. The impressive part was that they refunded my money the day my parcel got there. The only thig that they can improve upon is give an estimate or the range of the shipping cost that they will deduct. They clearly say on their website that return shipping cost and custom duties cannot be refunded. So, I wanted to find out roughly how much the charges would be before I shipped it back. I mean, if the shipping and fees were going to be a few hundred dollars, I may have wanted to figure out other options. So, I sent them an e-mail asking about the shipping and other fees. Instead, I was just sent a return shipping laebl. So, I crossed my fingers and shipped the item back hoping the fees were not exorbitant. Luckily it ended up being around $20, and I was happy. Just that had I known beforehand, I could have saved myself a lot of stress!”

Helpful Report

“My order was processed fairly quickly and was really pleased with the dress”

Helpful Report

“Had to return my coat as it was too big. They promised to hold the smaller size for me as an exchange, but then didn't respond to any further emails. They had obviously sold the smaller one but couldn't be bothered to let me know. Updated my rating, as I had a very nice email from the director of Minox!”

Helpful Report

“Beautiful products - quickly delivered! The team at Minox were very helpful in resolving an issue with my latest order. Overall, I was very happy with the product and service I received. Thank you.”

Helpful Report

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

“My order has arrived on time but I was disappointed with the packaging. I was hoping to receive it in its original box but It came in a plastic bag.”

Helpful Report

MINOX Boutique is rated 4.8 based on 151 reviews