MINOX Boutique have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
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I bought a Khaite trench coat yesterday and absolutely love it. The price was excellent and the delivery was lightening. Will most certainly buy from again and will keep a very close watch on what you have going forward!
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- C Eldridge
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Fantastic and quick service and such a good price will definitely use again.
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- I Roberts
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Excellent service, next day delivery and very happy with purchase and price.
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- A Li
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I bought a Khaite trench coat yesterday and absolutely love it. The price was excellent and the delivery was lightening. Will most certainly buy from again and will keep a very close watch on what you have going forward!
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- C Eldridge
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Everything was great, fast delivery
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- L Smelyanskaya
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Fantastic customer service and very quick delivery, will definitely try and use Minox before I look anywhere else.
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- P Tully
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I was really pleased to fine 20% off Canada Goose. I had tried my favourite coat in S in one of their stores, and it fitted really well, however, they only had black and I wanted Navy. When I ordered S from you II was so disappointed as it was too big.
You accepted the return and proceeded my refund very efficiently.
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- C Bonnett
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I bought a jacket but it was massive, returned it. It’s been over a week and the refund has still not been processed. Absolute joke of a service.
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- A
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Despite saying that it it will take 2-3 days from the day the return was accepted I had to chase the refund multiple times and still have not received it.
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- A
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Very quick dispatch of order, very responsive customer service. The reason I'm giving Minox 4 and not 5 star are the big plastic tags they use to prevent people abusing returns. While I understand the need, I wished they would use something more environmentally friendly or resusable eg the tags are designed in a way that they can be sent back to Minox for them to re-use.
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- A
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Fantastic customer service and very quick delivery, will definitely try and use Minox before I look anywhere else.
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- P Tully
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Really helpful customer service on the phone to assist with sizing. Fast delivery.
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- A
