Maqio Ltd. Reviews

Name: Maqio Ltd.
Address: Maqio Toys, Station Road, Milnrow, Rochdale
Rating: 4.81

4.8 Rating 2,028 Reviews

95 %

of reviewers recommend Maqio Ltd.

4.8

Based on 2,028 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Maqio Ltd. 5 star review on 6th April 2025

Alina Steiger

Wendy Rebello

Maqio Ltd. 5 star review on 7th March 2025

Sharon Mazor

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought this item as a birthday present so yet to give to my daughter but on arrival I checked the item and I am very pleased with it, superb value for money, quick service from start to finish.”

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Posted 4 years ago

I hope your daughter enjoys her gift! 😄

Posted 4 years ago

“I bought 20 hot wheels. (2 sets) all the card board on most of them was bent. One of the cars had multiple holes in the plastic. I emailed Maqio to see if they can replace the 1 car. And they told me that I need to send all of my items back. (Which then will cost myself money). Really not very happy with there reply. First time I used Maqio and I was very disappointed.”

Maqio Ltd. 1 star review on 29th January 2021

Helpful Report

Posted 4 years ago

Hi Daniel, As it was the packaging of the product that was damaged we did offer you a refund of 30% for the damaged packed items or to return the items for a refund or a replacement. As these were bought as a set, this is why we needed you to send the full set back. We are still happy to refund you the 30% if you wish

Posted 4 years ago

“Fantastic company, super fast delivery!”

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Posted 4 years ago

Thank you Rachel! 😁

Posted 4 years ago

“Quick delivery and good communication but product not good quality”

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Posted 4 years ago

Thank you for your kind comments Joanne!

Posted 4 years ago

“Brilliant service! Super fast despatch and delivery. Also loved the metallic padded envelope it came in! Definitely would use again and recommend 5**”

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Posted 4 years ago

That is great you loved our shiny envelopes! 😂

Posted 4 years ago

“Use Maqio alot, fantastic service and get items really quickly”

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Posted 4 years ago

Glad to hear you are happy with our service Karen! 😄

Posted 4 years ago

“Fantastic service! I ordered some toys a few days before my daughters birthday, hoping they would arrive in time and was amazed that it was dispatched the same day and arrived the next morning! Great value toys! Would definately recommend and will be using again! Thankyou!”

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Posted 4 years ago

We are always pleased to help with birthdays and other special occasions! Can't wait to have you back with us 🙂

Posted 4 years ago

“Big range off barbie toys at a discounted price and very fast delivery very pleased with all these items have orderes 2 large orders will definitely be ordering more 😊👌”

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Posted 4 years ago

We are always adding to our Barbie range, so keep your eyes peeled for more Aimee 😉

Posted 4 years ago

“La entrega inmediata y el producto tal y como me lo esperaba”

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Posted 4 years ago

Glad to hear you're happy with your purchase Emily! 😃

Posted 4 years ago

“Have ordered a few time always quick and easy to use great value for money my go to kids birthday site”

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Posted 4 years ago

So happy to hear we help make your children's birthday special 😁

Posted 4 years ago

“Very Pleased With All The Toys Purchased Great Prices & Arrived Quickly Will Definitely Be Buying Again ⭐⭐⭐⭐⭐”

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Posted 4 years ago

Thanks for the extra 5 stars Lizzie! We look forward to having you back soon! 😄

Posted 4 years ago

“Ordered from these guys twice now can NOT fault anything about them. Will definitely use again!”

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Posted 4 years ago

Thank you Sophie! We can't wait to have you back with us soon 😄

Posted 4 years ago

“The order has not been fulfilled according to tracking info below was not received and cancelled, I have not received a refund or a reason why the order has not been fulfilled. After following up refund was submitted Shipment cancelled We never received this shipment from the sender, so the shipment has been cancelled. Contact the sender for help with this package.”

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Posted 4 years ago

Hi Tyrone, I can see you are in contact with our customer service team. They have offered to resend your items or a refund. We look forward to your reply and resolving the matter for you 😊

Posted 4 years ago

“Hi Really pleased with the product and the speed of the service delivery . The only downside was I didn't check the boxes that were stacked together and one was bust around the rim of the lid.But overhaul happy”

Maqio Ltd. 4 star review on 23rd January 2021

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Posted 4 years ago

\Thanks for a great review Doreen! If you would like to get in touch regarding your damaged box, please send an email to contact@maqio.com with some images and we will look at what we can do for you 🙂

Posted 4 years ago

“Poor service a week waiting for good when I got in touch they told me we’re out off stock shouldn’t let you order if not in stock or they could of notified me instead of me getting In touch”

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Posted 4 years ago

Hi Andrew, we refunded the cost of the item back to your original payment method 15/01/2021. Unfortunately, our last unit of DC Comics DMM34 Super Hero Girls Super Girl 6 inch Action Figure was heavily damaged and we don't have further replenishment of this for this year. We sincerely apologise for the inconvenience caused.

Posted 4 years ago

“Very happy with all the five nights of freddys items i have brought from you”

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Posted 4 years ago

Glad you love out FNAF products! 😉

Posted 4 years ago

“Very good service overall, one of the boxes was damaged got a replacement ASAP. I would buy again from this company.”

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Posted 4 years ago

Always here to help 😉

Posted 4 years ago

“Loved my purchase from Maqio. It was a special version of monopoly and it was cheaper on Maqio than any other site. It arrived so quickly and was perfect. Thank you!”

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Posted 4 years ago

Hope you have the best time playing your Monopoly with your friends and family!

Posted 4 years ago

“Really quick and efficient delivery and the costume I bought for my daughter was nice quality and the size advice was accurate.”

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Posted 4 years ago

Great to hear you're happy with the costume! 😄

Posted 4 years ago

“Amazing products and fast and reliable service! 4 orders now and nothing bad to say, will definitely continue to order from this company”

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Posted 4 years ago

Happy to help Chelsea!

Posted 4 years ago

Maqio Ltd. is rated 4.8 based on 2,028 reviews