Lorel Diamonds Reviews

Name: Lorel Diamonds
Address: 13 Easter Park, Baker Road, Cramlington, Northumberland
Rating: 4.96

5.0 Rating 272 Reviews

100 %

of reviewers recommend Lorel Diamonds

Company Reviews

Metrics

Info

5.0

Based on 272 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01670432206

Email:

support@loreldiamonds.com

Lorel Diamonds 5 star review on 24th April 2025

Anonymous

Anonymous // 01/01/2019

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“Initially, I had some apprehensions about purchasing a ring, but the end result exceeded my expectations. My fiancée adores the ring, and I'm now contemplating ordering our wedding bands from the same place in the future. I must also applaud their overall level of customer service.”

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“The service provided was incredibly helpful, the ring is stunning, and it arrived punctually despite a very tight schedule. I'm delighted and would most definately recommend Lorel Diamonds to anyone in search of an engagement ring. Packaging was impressive too.”

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“Excellent from beginning to end. Prompt service and swift responses to all inquiries, resulting in a flawless ring. Thank you”

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“Top-notch ring with a seamlessly efficient process from design to delivery. The promised timeline of 3 weeks was adhered to. I experienced excellent customer service when I needed to reschedule the delivery date. I wholeheartedly recommend this service.”

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“The ring's quality is truly exceptional. The option to customise the colour and clarity is a great feature that ensures you're getting tyhe best for your budget. The ring was accompanied by the luxury packaging and all the necessary documents. I'm absolutely delighted with my stunning engagement ring. I plan to purchase my wedding ring from them later this year.”

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“I can't find any flaws with Lorel Diamonds. The order was precisely what I had anticipated. I'll definitely consider using their services again in the future.”

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“Absolutely fantastic. My communication with customer service was incredibly helpful, and I successfully selected the ideal engagement ring for my fiancé.”

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“Really happy with ring I purchased for my husband but it did arrive a day later than expected. I know this was no fault of Lorel Diamonds but was still a damper on our special occasion”

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“I bought a bespoke pendant for my daughter's birthday. I was extremely pleased with both the service and the product, and my daughter was even more thrilled with it.”

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“First class all round. I will be back for wedding rings”

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“I am delighted with my wedding ring. The presentation and product were precisely as described online, and I couldn't be happier with the exceptional service I received.”

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“Nice birthday present for myself. The quality of the diamonds in the earrings is much better than you see in the normal high street shops”

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“Simply the best. This is my 3rd order from the company now. Unbeatable price and quality”

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“Ordering was a breeze, swift and hassle-free. When I needed to adjust the delivery date, they handled it seamlessly, ensuring the ring arrived on the newly requested date. This marks my second time ordering a ring from LOrel Diamonds, and their service remains impeccable without a doubt.”

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“Impressive! After plenty of research, I opted to give their website a shot. Easy order process and they even expedited the delivery upon my request. Absolutely astounding!”

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“I didn’t realise how complicated it was to buy an engagement ring but Lorel made the process much easier for me. The CS team explained all the options in simple terms and guided me through the ordering process. The ring when it arrived was simply stunning. So happy”

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“Amazing from start to finish. The team provided really helpful advice which ended up actually saving me money. I had to send my ring back to resize but this was completed within a week. Most definitely recommend Lorel Diamonds”

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“Great customer service and a beautifully made ring for my fiancé. Would definitely recommend”

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“The customer service provided by Lorel Diamonds was exceptional, as they promptly addressed any requests they could. The ring's quality was superb, adding a special touch to our engagement. Their willingness to assist and offer top-notch service was always evident and greatly appreciated.”

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“Thankyou Lorel Diamonds for helping me out. I left the engagament ring purchase a little bit too late but the team were so helpful and managed to deliver my chosen ring within a 10 day period. The quality of the ring was also excellent.”

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Lorel Diamonds is rated 5.0 based on 272 reviews