Lincs Aquatics Reviews

Name: Lincs Aquatics
Address: strubby airfield, strubby airfield, Near Alford, strubby airfield, strubby airfield, Near Alford, Near Alford
Rating: 4.76

4.8 Rating 3,667 Reviews

94 %

of reviewers recommend Lincs Aquatics

4.8

Based on 3,667 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Lincs Aquatics:

We are one of the largest aquatic companies in the UK. We stock over 7,000 products online for all your aquarium and pond needs with more being added weekly.
So if you are looking to upgrade your aquarium or carry out maintenance work on your pond we are able to help!

Visit Website

Phone:

01507451000

Email:

contact@lincsaquatics.com

Location:

strubby airfield, strubby airfield, Near Alford,
strubby airfield, strubby airfield, Near Alford
Near Alford
LN13 0DD

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Lincs Aquatics 5 star review on 8th April 2026

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Lincs Aquatics 5 star review on 24th February 2026

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Lincs Aquatics 5 star review on 17th February 2026

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Lincs Aquatics 5 star review on 8th February 2026

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Lincs Aquatics 5 star review on 17th January 2026

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer service but it took a very long time to arrive”

Helpful Report

“I ordered a Fluval aquarium from the Lincs Aquatics website at a saving of around £30 from other online companies and the promise of free delivery by pallet. On the day that delivery was due I'd heard no confirmation details and the website was down so I phoned and asked for clarification re my order on Thursday 28 Oct. I was then passed to Dave in dispatch who claimed that free delivery couldn't be honoured to my address and I would have to pay £40 extra. Rather than delay delivery I reluctantly paid the extra £40 on the phone. Subsequently, I received an email message that delivery was now scheduled for the following Tuesday. A little later that afternoon I received a phone call from dispatch asking about whether I wanted a walnut veneer cabinet. I was stunned and said no I had ordered a black tank and cabinet. I sent an email to the company to reiterate my order was for a black tank and cabinet. Then I received an email saying a black tank had been dispatched by TPN. Imagine my complete surprise when Andy the delivery driver sent me a message the next day, Friday 30 Oct to say delivery would be made around noon! The tank and cabinet (both black) duly arrived safely that day. I must say I'm puzzled about the surcharge for delivery which was expedited very efficiently by the carrier. So a rollercoaster of a review and eventually Lincs Aquatics got it right apart from the carriage surcharge! If all had gone smoothly they would rate a 5”

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“I have recently been in with your company and both Joe Stubbs and Arran Williams were extremely helpful. I am very happy with the outcome and can say that I would willingly recommend your company.”

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“Very good price fast delivery”

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“Prompt delivery, well packaged.”

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“The service and delivery were first rate. The fountain is great. An exceptional company.”

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“After cracking my tank I needed a replacement, lincs aquatics had just what I needed , new tank delivered within a week , highly recommend”

Lincs Aquatics 5 star review on 30th September 2023

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“Came very quickly and as described”

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“Excellent service”

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“Good price, fast delivery, excellent transaction.”

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“Still waiting on delivery?”

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“Item was initially out of stock but re stocked very quickly.”

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“Great prices, and quick delivery I would definitely recommend lincs aquatics”

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“Good selection of products at very competitive prices. Very fast delivery. Would recommend Lincs Aquatics as your first choice.”

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“Received my product and was amazed at the overall look and caricature.Well-packed and swift arrival. I will purchase more from this company.”

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“Good choice of products, well priced. Quick delivery options. The customer service was very good quick helpful response on my product questions.”

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“A pre-formed pond base was not the easiest item to have delivered promptly and safely, but Lincs Aquatics achieved it. The product seems good so far”

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“Lovely product at a good price and prompt delivery”

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“my items arrived quickly, well packaged and in great condition. will definatley use this place again for my tank supplies”

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“Good product but not good deliver time”

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Lincs Aquatics is rated 4.8 based on 3,667 reviews