Lincs Aquatics Reviews

Name: Lincs Aquatics
Address: strubby airfield, strubby airfield, Near Alford, strubby airfield, strubby airfield, Near Alford, Near Alford
Rating: 4.76

4.8 Rating 3,666 Reviews

94 %

of reviewers recommend Lincs Aquatics

4.8

Based on 3,666 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Lincs Aquatics:

We are one of the largest aquatic companies in the UK. We stock over 7,000 products online for all your aquarium and pond needs with more being added weekly.
So if you are looking to upgrade your aquarium or carry out maintenance work on your pond we are able to help!

Visit Website

Phone:

01507451000

Email:

contact@lincsaquatics.com

Location:

strubby airfield, strubby airfield, Near Alford,
strubby airfield, strubby airfield, Near Alford
Near Alford
LN13 0DD

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Lincs Aquatics 5 star review on 8th April 2026

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Lincs Aquatics 5 star review on 24th February 2026

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Lincs Aquatics 5 star review on 17th February 2026

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Lincs Aquatics 5 star review on 8th February 2026

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Lincs Aquatics 5 star review on 17th January 2026

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311

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Anonymous // 01/01/2019

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“Placed 2 separate orders & both arrived quickly. Courier service good regarding orders being delivered”

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“Great service and fast delivery. Thanks!”

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“Great service and great delivery”

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“Excellent customer service items arrived as ordered very good value. I would highly recommend this company.”

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“Perfect service”

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“Great service and helpful advice on the phone.”

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“My aquarium came the next day but there were issues with some of the items delivered. They politely dealt with my many phone calls and personally delivered the missing items the next day as promised. Great customer service. Thank you”

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“very prompt and professional service”

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“Good service use yourself again ThankYou”

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“little pricey but overall very good”

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“Very poor customer service: I purchased a new large aquarium base. I was called on the delivery day by two different people saying they had a pre assembled cabinet available. I stated as long as it was new they could deliver it; no one would be onsite as it was the weekend. What arrived was a dingy, dusty, greasy fingered covered, used cabinet that had two broken doors. We have cctv and it clearly shows the state at arrival. I called Lincs and complained about the state of the cabinet and I got nothing but lies, how I was told it was a used display etc. I said that I gave permission for a new assembled cabinet to be delivered as we paid full price for a new cabinet. When I mentioned the cctv, they said they would replace and collect the damaged cabinet. A week on the cabinet was collected and flat pack delivered. There was no delivery confirmation. Won't be ordering big items from Lincs again.”

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“Poor communication. Confirmation e mail stated Thursday delivery.. item didnt arrive Thursday. Also should have recieved an email the day before and didnt get one. Was knocked up at 830 am with the delivery on Saturday morning with no warning . Apart from that OK”

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“The product I wanted, a pond base, which delivered quickly at a good price. I was buying online and there was an issue with the website. I had to phone the company to be sure that this was resolved. Their response was good, the resolution was quick. Nevertheless, it was an extra effort.”

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“Quick delivery & good communication”

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“I chose weekend delivery but it arrived on a Wednesday delivery driver was rude and unhelpful had to be left outside in the rain until someone came home to help me take it inside”

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“Excellent prices and top class service. I would definitely purchase again.”

Lincs Aquatics 5 star review on 4th October 2023

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“I checked that my order was in stock before ordering. They were very helpful. I received my parcel today and it was very well packaged.”