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Usually good service but received a faulty item this time and it’s third week now no replacement and no refund! Item is out of stock so I need refund my dragon can’t be without UVB for two long I’ve bought temporary replacement but not ideal
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posted 1 week ago
- Anonymous
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The company after proof (pictures)and a complaint offered a partial refund, or a replacement, so i have no argument there.
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posted 2 months ago
- Anonymous
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Since then i have had no communication as promised and no refund of the next day delivery cost.
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posted 3 months ago
- Anonymous
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Spent all day trying to contact lincs for a refund of the 20 pound next day delivery they charged me then to not deliver the next day.
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posted 4 months ago
- Anonymous
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Sadly the pond was split on arrival. As I wasn’t home I missed the two day deadline to photograph the damaged item in order to get a refund or replacement.
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posted 7 months ago
- Anonymous
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I wait to see how long they take to refund me.
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posted 9 months ago
- Anonymous
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Poor experience, informed items not in stock after I had ordered and paid online. Chased a couple of times by email and phone when I would receive my order. I eventually told them to refund the items that were not in stock and send me remaining items?!?! Refund is still pending in my bank account and not cleared for some reason after at least a couple of weeks. Wont be ordering again from this company again!
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posted 10 months ago
- Anonymous
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It is a shame that the item was faulty, which is not the fault of Lincs Aquatics, but disappointing that I had to pay to return a faulty item, and I haven’t yet had the refund or any communication from Lincs Aquatics.
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posted 1 year ago
- Anonymous
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Asked PayPal for refund after request to you for refund was again ignored.
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posted 1 year ago
- Anonymous
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Appalling service. I would like my full refund immediately
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posted 1 year ago
- Anonymous
