The Wine Cellar Reviews

Name: The Wine Cellar
Rating: 4.92

4.9 Rating 230 Reviews

100 %

of reviewers recommend The Wine Cellar

Company Reviews

Product Reviews

Metrics

4.9

Based on 230 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Wine Cellar 5 star review on 28th September 2021

Anna

The Wine Cellar 5 star review on 25th August 2021

Jane

The Wine Cellar 5 star review on 24th August 2021

Valentina

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I telephoned the shop as I had found it very difficult to source Israeli wines in my locale, no doubt because of the BDS movement. I do not know much about wine so it was excellent to have a chat with someone who did, and who patiently helped me to choose a selection of dry white wines, without any sales pressure. The wine arrived promptly and it was packed very securely. I have no hesitation in recommending the Wine Cellar as the go-to place to buy wine!”

Helpful Report

Posted 3 years ago

Thank you so much for sharing your experience with us! We're glad to hear you were happy with the overall service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 3 years ago

“Excellent price, fast delivery and bottles are always extremely well packaged.”

Helpful Report

Posted 3 years ago

Thank you so much for your review, and for sharing your experience with us! We're glad to hear you were happy with the fast delivery. Looking forward to serving you again soon! The Wine Cellar Team

Posted 3 years ago

“First-class selection and service. Easy to use, and user friendly.”

Helpful Report

Posted 3 years ago

Thank you so much for your review, and for sharing your experience with us! We're glad to hear you were happy with the overall service. Looking forward to serving you again soon! The Kosher Wine Cellar Team

Posted 3 years ago

“I would like to thank you for your prompt and speedy service I will definitely use you again.”

Helpful Report

Posted 3 years ago

“Great selection of fines, especially finding my favourite Bartenura Moscato was the absolute best. You have a customer for life😊”

Helpful Report

Posted 3 years ago

Thank you so much for your review! We're glad to hear you were happy with our range, Looking forward to serving you again soon! The Wine Cellar Team

Posted 3 years ago

“Excellent product and efficient order processing and delivery”

Helpful Report

Posted 3 years ago

Thank you so much for your review! We're glad to hear you were happy with our range and delivery Looking forward to serving you again soon! The Wine Cellar Team

Posted 3 years ago

“Easy to use website, fair pricing and order simply processed effortlessly. In the past, if something not in the stock then the guys call and offer suitable alternative options. Have recommended to many.”

Helpful Report

Posted 3 years ago

Thank you so much for your review! We are happy to hear you had a positive experience shopping with us Our priority is customer service and we are happy that we met that mark! Looking forward to serving you again soon! The Wine Cellar Team

Posted 3 years ago

“Service was quick easy , and the present brought much delight .”

Helpful Report

Posted 3 years ago

Thank you so much for your review! We are happy to hear you had a positive experience shopping with us, Customer satisfaction is our priority and we are pleased that we met that mark! Looking forward to serving you again soon! The Wine Cellar Team

Posted 3 years ago

“Excellent”

Helpful Report

Posted 3 years ago

Thank you for your five-star review! look forward to serving you again soon! The Wine Cellar

Posted 3 years ago

“Very pleased with the cork pop screw, ups attempted to deliver twice but as I was out I had to redirect the delivery which was not helped by the ups website, maybe an alternate delivery could be considered otherwise really happu”

Helpful Report

Posted 3 years ago

Thank you for your review! We're glad to hear you were happy with your order, We value your input and look forward to serving you again! The Wine Cellar Team

Posted 3 years ago

“Very helpful in store with expert advice and I’ve now discovered my favourite whisky thus far - well done Andy x”

Helpful Report

Posted 3 years ago

“Very good selection of drinks and easy to use the website. Items were delivered very promptly.”

Helpful Report

Posted 3 years ago

Thank you so much for your review! We're glad to hear you were happy with our range and quick delivery Looking forward to serving you again soon! The Wine Cellar Team

Posted 3 years ago

“Perfectly good.”

Helpful Report

Posted 3 years ago

Thank you for your five-star review! look forward to serving you again soon! The Wine Cellar Team

Posted 3 years ago

“Thanks for your help and Package you are doing great”

Helpful Report

Posted 3 years ago

Thank you so much for your review! We're glad to hear you were happy with the packaging, Customer satisfaction and service are our highest priority Looking forward to serving you again soon! The Wine Cellar Team

Posted 3 years ago

“After the brilliant intervention of The Wine Cellar's my delivery was delivered and apologies given. Good was properly packed and secure so even though the other box was damaged goods was safe and secured.”

Helpful Report

Posted 3 years ago

Thank you so much for your review! Thank you for the chance to make things right, and your cooperation, Customer satisfaction and service are our highest priority, and will always go the extra mile to ensure the satisfaction of our customers, Looking forward to serving you again soon! The Wine Cellar Team

Posted 3 years ago

“1st time using the site and everything was perfect. Amazing packaging.”

Helpful Report

Posted 3 years ago

Thank you so much for your review! We are happy to hear you had a positive experience shopping with us, We're glad to hear you were happy with the packaging. Looking forward to serving you again soon! The Wine Cellar Team

Posted 3 years ago

“First class service, thank you very much.”

Helpful Report

Posted 3 years ago

Thank you so much for your review! We're glad to hear you were happy with our service, Looking forward to serving you again soon! The Wine Cellar Team

Posted 3 years ago

“Brought our son a bottle of whiskey for our son Arrived safely as it was well wrapped in packaging.”

Helpful Report

Posted 3 years ago

Thank you so much for your review! Were glad to hear you were happy with the purchase, Looking forward to serving you again soon! The Wine Cellar Team

Posted 3 years ago

“All medicines have been delivered before Christmas! CHEERS my friends!”

Helpful Report

Posted 3 years ago

Thank you so much for your review! We're glad to hear you were happy with the your purchase, Looking forward to serving you again soon! The Wine Cellar Team

Posted 3 years ago

“Great service and value for money, highly recommended.”

Helpful Report

Posted 3 years ago

Thank you so much for your review! We're glad to hear you were happy with our pricing and range, Looking forward to serving you again soon! The Wine Cellar Team

Posted 3 years ago

The Wine Cellar is rated 4.9 based on 230 reviews