The Wine Cellar Reviews

Name: The Wine Cellar
Rating: 4.92

4.9 Rating 230 Reviews

100 %

of reviewers recommend The Wine Cellar

Company Reviews

Product Reviews

Metrics

4.9

Based on 230 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Write Your review

Tell us how The Wine Cellar made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Wine Cellar 5 star review on 28th September 2021

Anna

The Wine Cellar 5 star review on 25th August 2021

Jane

The Wine Cellar 5 star review on 24th August 2021

Valentina

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 3 years ago

Thank you so much for your review! we're glad that our service was to your appeal. Hope to serve you again soon! The Wine Cellar Team

Posted 3 years ago

“Helpful service over the phone. Fast delivery. The bottles were very well packaged.”

Helpful Report

Posted 3 years ago

Thank you so much for your review! customer service is our priority and we are happy that we met the mark! We're delighted to hear that you were happy with the packaging and fast delivery Looking forward to serving you again soon! The Wine Cellar Team

Posted 3 years ago

“Absolutely delighted with the Hendricks Gin Secret Order Gift Set! Good price, extremely well packaged and delivery within a few days. Thank you!”

Helpful Report

Posted 3 years ago

Thank you so much for your review! We're delighted to hear that you were happy with the price, packaging and prompt delivery looking forward to serving you again soon! The Wine Cellar Team

Posted 3 years ago

“Very quickly delivery and my purchase was in good condition. Will order again.”

Helpful Report

Posted 3 years ago

Thank you so much for your review! we're glad to hear that you are happy with your purchase, positive feedback means a lot to us, looking forward to serving you again soon! we're more than happy to always serve you again anytime! The Wine Cellar Team

Posted 3 years ago

“Excellent prices & fast delivery”

Helpful Report

Posted 3 years ago

Thank you so much for your review! We're glad to hear you were happy with the price and fast delivery Looking forward to serving you again soon! The Wine Cellar Team

Posted 3 years ago

“Love this wine and will order again.”

Helpful Report

Posted 3 years ago

Thank you so much for your review! glad to hear you liked the wine! we're more than happy to always serve you again anytime! The Wine Cellar Team

Posted 3 years ago

“Benriach Peated Cask strength whisky ordered, a good price, prompt delivery on time and well packaged. I would use this company again.”

Helpful Report

Posted 3 years ago

Thank you so much for your review! We're honoured to hear you were happy with the price, prompt delivery and packaging. we're more than happy to always serve you again anytime! The Wine Cellar Team

Posted 3 years ago

“Really pleased with my purchase it’s a present for a family member and I’m sure they will be delighted with it”

Helpful Report

Posted 3 years ago

Thank you so much for your review! we're happy to hear that you are pleased with your purchase, It means a lot to us. Thank you and hope they enjoyed it. Looking forward to serving you again soon! The Wine Cellar Team

Posted 3 years ago

“Excellent website easy to follow. Fast delivery.”

Helpful Report

Posted 3 years ago

Thank you so much for your review! We're glad that our website was smooth and easy to use! :) and that our delivery was fast. Looking forward to serving you again soon! The Wine Cellar Team

Posted 3 years ago

“Very efficient”

Helpful Report

Posted 3 years ago

Dear Rachel Thank you so much for your review! We're glad to hear you were happy with the service Looking forward to serving you again soon! The Wine Cellar Team

Posted 3 years ago

“Each wine was perfectly protected. The package arrived unbroken and very fast delivery. I was very pleasantly surprised. I rate the service at a very high level.”

Helpful Report

Posted 3 years ago

Dear Anna, Thank you for taking the time to give your feedback. We really appreciate it, we're glad to hear you were satisfied with the service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 3 years ago

“My order arrived well packaged and in good time. Very pleased.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to give your feedback. We really appreciate it. We're glad to hear you were satisfied with the service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 3 years ago

“Great choice of wines and other drinks, and service and excellent service and knowledgable and helpful staff”

Helpful Report

Posted 3 years ago

Thank you for your review! We are happy to hear you had a positive experience! We value your input and look forward to serving you again! The Wine Cellar Team

Posted 3 years ago

“Ideal would use again thx”

Helpful Report

Posted 3 years ago

Thank you for taking the time to give your feedback. We really appreciate it, we're glad to hear you were satisfied with the service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 3 years ago

“Absolutely brilliant!”

Helpful Report

Posted 3 years ago

Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to serving you again soon! The Wine Cellar Team

Posted 3 years ago

“Super fast dispatch and delivery, very well packaged. Would recommend and will use again 5*”

Helpful Report

Posted 3 years ago

Dear Dave Thank you so much for your review! We're glad to hear you were happy with the delivery and packaging Looking forward to serving you again soon! The Wine Cellar Team

Posted 3 years ago

“Brilliant service, well packed…. Love the wine”

Helpful Report

Posted 3 years ago

Dear Katie Thank you so much for your review! We're glad to hear you were happy with the order Looking forward to serving you again soon! The Wine Cellar

Posted 3 years ago

“A very quick secure delivery service for an item that isn’t stocked in local shops i.e. Brugal Rum. Cheaper than most stockists too a bonus. Will definitely order other items in the future.”

Helpful Report

Posted 3 years ago

Thank you for your review! We are happy to hear you had a positive experience! We value your input and look forward to serving you again! The Wine Cellar

Posted 3 years ago

“test test test”

Helpful Report

Posted 3 years ago

“Definitely keep quality stock holding in wine and spirits. Service was express. Would like to see other quality wine choices such as NZ, California, Aussie wines both Red And white”

Helpful Report

Posted 3 years ago

Dear Patrick Thank you for your review! We are happy to hear you had a positive experience! We value your input and look forward to serving you again! The Wine Cellar Team

Posted 3 years ago

The Wine Cellar is rated 4.9 based on 230 reviews