The Wine Cellar Reviews

Name: The Wine Cellar
Rating: 4.92

4.9 Rating 230 Reviews

100 %

of reviewers recommend The Wine Cellar

Company Reviews

Product Reviews

Metrics

4.9

Based on 230 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Wine Cellar 5 star review on 28th September 2021

Anna

The Wine Cellar 5 star review on 25th August 2021

Jane

The Wine Cellar 5 star review on 24th August 2021

Valentina

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was a pleasure ordering Top quality and good price's”

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Posted 2 years ago

“fast shipping”

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Posted 2 years ago

“Excellent service and quick delivery”

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Posted 2 years ago

“Arrived on time..well packaged and secure.”

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Posted 2 years ago

“Great service, good price on a hard to get bottle. Would recommend”

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Posted 2 years ago

“Thanks for WineCellar to take progressive actions to provide excellent after-sale service.”

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Posted 2 years ago

“I was really pleased with the bottle i bought. It was also well packaged and delivered quickly. I liked that the paperwork was "friendly" and there was a phone contact number if anything was wrong. Much better than sending messages.”

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Posted 2 years ago

“I ordered one evening over the phone several Whiskeys for a celebration ,and the guy ( Mendy) on the phone was very helpful, he has lot of knowledge about all the products, and the Whiskeys was delivered within 1 hours to my house. Highly recommended - Good customer service- Lot of variety- Quick delivery”

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Posted 2 years ago

“Express delivery, great service overall”

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Posted 2 years ago

Thank you so much for your review, and for sharing your experience with us! We're glad to hear you were happy with the fast delivery and the overall service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 2 years ago

“Lovely wine choices. Brilliant service. Have brought from here on numerous occasions”

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Posted 2 years ago

Thank you so much for your review, and for sharing your experience with us! We're glad to hear you were happy with the overall service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 2 years ago

“Delivery in super quick time and the item was great value/great price and so easy to order”

Helpful Report

Posted 2 years ago

Thank you so much for your review, and for sharing your experience with us! We're glad to hear you were happy with the fast delivery. Looking forward to serving you again soon! The Wine Cellar Team

Posted 2 years ago

“everything went well. Fast delivery.”

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Posted 2 years ago

Thank you so much for your review! We're glad to hear you were happy with the fast delivery. Looking forward to serving you again soon! The Wine Cellar Team

Posted 2 years ago

“Orders are always filled promptly and delivered quickly! Wine is excellent!”

Helpful Report

Posted 2 years ago

Thank you so much for your review! We're glad to hear you were happy with the overall service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 2 years ago

“I have purchased a number of whiskies from the Wine Cellar when other suppliers do not list them. The choice is very good and the process of choosing and purchasing is very easy. Usually the purchase is shipped almost immediately and received soon afterward. This time there was quite a delay, which is more an issue with the courier rather than the Wine Cellar I highly recommend the Wine Cellar”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to share your experience with us! We're glad to hear you were happy with the overall service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 2 years ago

“Very good service, thank you.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5-star review! We're glad to hear you were happy with the overall service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 2 years ago

“A most prompt and secure service as always from the wine cellar”

Helpful Report

Posted 2 years ago

Thank you so much for your review, and for sharing your experience with us! We're glad to hear you were happy with the overall service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 2 years ago

“Everything arrived in good condition and very quickly. The only « bad thing « that I had to take several bottles of white wine because there were not enough stocks on those I had chosen. However, I really recommend this website, speed, efficiency and reliability”

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Posted 2 years ago

Thank you so much for your review, and for sharing your experience with us! We're glad to hear you were happy with the overall service. Sorry, we didn't have enough of the wine you were after. Looking forward to serving you again soon! The Wine Cellar Team

Posted 2 years ago

“The service was something else.What, three days from order to delivery and the wines are more than palatable.”

Helpful Report

Posted 2 years ago

Thank you so much for your review, and for sharing your experience with us! We're glad to hear you were happy with the overall service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 2 years ago

“My whisky came the next day! It was delivered with no damage at all and the price was to be expected”

Helpful Report

Posted 2 years ago

Thank you so much for your 5-star review! We're glad to hear you were happy with the fast delivery and overall service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 2 years ago

“A very smooth ordering and delivery experience, which I greatly appreciate given that I was ordering it from overseas!”

Helpful Report

Posted 2 years ago

The Wine Cellar is rated 4.9 based on 230 reviews