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The Wine Cellar Reviews

4.9 Rating 214 Reviews

99 %

of reviewers recommend The Wine Cellar

Company Reviews

Product Reviews

4.9

Based on 214 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Wine Cellar 5 star review on 28th September 2021

The Wine Cellar 5 star review on 28th September 2021

The Wine Cellar 5 star review on 28th September 2021

The Wine Cellar 5 star review on 25th August 2021

The Wine Cellar 5 star review on 24th August 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything arrived in good condition and very quickly. The only « bad thing « that I had to take several bottles of white wine because there were not enough stocks on those I had chosen. However, I really recommend this website, speed, efficiency and reliability”

Posted 1 year ago

Thank you so much for your review, and for sharing your experience with us! We're glad to hear you were happy with the overall service. Sorry, we didn't have enough of the wine you were after. Looking forward to serving you again soon! The Wine Cellar Team

Posted 1 year ago

“The service was something else.What, three days from order to delivery and the wines are more than palatable.”

Posted 1 year ago

Thank you so much for your review, and for sharing your experience with us! We're glad to hear you were happy with the overall service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 1 year ago

“My whisky came the next day! It was delivered with no damage at all and the price was to be expected”

Posted 1 year ago

Thank you so much for your 5-star review! We're glad to hear you were happy with the fast delivery and overall service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 1 year ago

“A very smooth ordering and delivery experience, which I greatly appreciate given that I was ordering it from overseas!”

Posted 1 year ago

Thank you so much for your review, and for sharing your experience with us! We're glad to hear you were happy with the fast delivery and the overall service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 1 year ago

“I have been after a particular whisksy for a couple of months, and signed up to their "Notify me when this is in" option, I got a mail, made the purchase and received the whisky all within 2 business days... Very impressed and very happy! Tony K”

Posted 1 year ago

Thank you so much for your review, and for sharing your experience with us! We're glad to hear you were happy with the delivery and the overall service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 1 year ago

“great service, super fast delivery, and lovely selection of kosher wine”

Posted 1 year ago

Thank you so much for sharing your experience with us! We're glad to hear you were happy with the fast delivery. Looking forward to serving you again soon! The Wine Cellar Team

Posted 1 year ago

“Delivery was super-quick, and a telephone enquiry answered very effectively. Good wines, too!”

Posted 1 year ago

Thank you so much for your review, and for sharing your experience with us! We're glad to hear you were happy with the overall service and fast delivery. Looking forward to serving you again soon! The Wine Cellar Team

Posted 1 year ago

“BRILLIANT- I will buy from no one else.”

Posted 1 year ago

Thank you so much for your review! We're glad to hear you were happy with the overall service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 1 year ago

“Excellent service as always.”

Posted 1 year ago

Thank you so much for your review! We're glad to hear you were happy with the overall service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 1 year ago

“Excellent service,very prompt delivery and thanks for using UPS a great carrier,also my whisky was packed perfectly which is very important,gear stuff all round,keep up the good work.regards Peter cranie”

Posted 1 year ago

Thank you so much for your review, and for sharing your experience with us! We're glad to hear you were happy with the fast delivery and the overall service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 1 year ago

“I placed a small order late Wednesday afternoon and it arrived Friday. Appreciated the speed of delivery and the care taken in packaging to ensure it arrived safely”

Posted 1 year ago

Thank you so much for your review, and for sharing your experience with us! We're glad to hear you were happy with the fast delivery the overall service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 1 year ago

“great service”

Posted 1 year ago

Thank you so much for your review! We're glad to hear you were happy with the overall service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 1 year ago

“Excellent - delivered next in safe packaging. Many thanks.”

Posted 2 years ago

Thank you so much for your review, and for sharing your experience with us! We're glad to hear you were happy with the fast delivery. Looking forward to serving you again soon! The Wine Cellar Team

Posted 1 year ago

“Excellent service.Wine received well packed the following day”

Posted 2 years ago

Thank you so much for your review, and for sharing your experience with us! We're glad to hear you were happy with the overall service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 1 year ago

“Excellent service as always.”

Posted 2 years ago

Thank you so much for your 5-star review! We're glad to hear you were happy with the overall service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 2 years ago

“Hassle free shopping on line and reliable delivery”

Posted 2 years ago

Thank you so much for your review, and for sharing your experience with us! We're glad to hear you were happy with the overall service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 2 years ago

“Service and product excellent!!! Beautiful wines. Many thanks.”

Posted 2 years ago

Thank you so much for your review! We're glad to hear you were happy with the overall service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 2 years ago

“good products and excellent customer service”

Posted 2 years ago

Thank you so much for the 5-star review! We're glad to hear you were happy with the overall service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 2 years ago

“I've been extremely impressed by The Wine Cellar. They sent out my order almost immediately and, when there was a problem with the courier (absolutely not the fault of The Wine Cellar), they dealt with it very quickly and put so much time and effort into making sure that I received my order, despite the courier's incompetence. Really went above and beyond what I would expect.”

Posted 2 years ago

Thank you so much for your review, and for sharing your experience with us! We're glad to hear you were happy with the overall service. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Looking forward to serving you again soon! The Wine Cellar Team

Posted 2 years ago

“I have bought from this company before. They have the items you want, it's delivered quickly and best of all it's packaged properly in case some silly person drops your package en-route to your address. Great, 5 stars. From Steve.”

Posted 2 years ago

Thank you so much for your 5 stars review, and for sharing your experience with us! We're glad to hear you were happy with the fast delivery and overall service. Looking forward to serving you again soon! The Wine Cellar Team

Posted 2 years ago

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The Wine Cellar is rated 4.9 based on 214 reviews