Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.58

4.6 Rating 1,918 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,918 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

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“Great service Great Delivery Great Products”

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Posted 4 years ago

“Great casserole dish. Good quality and lovely colour.”

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Posted 4 years ago

“Excellent fast service, just order, pay and its with you to use.”

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Posted 4 years ago

“Very pleased with the knives I bought. Haven’t used them all yet but really good quality. They look fab!”

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Posted 4 years ago

“I had heard about Koch and Kochin from a friend of mine who prides himself on his culinary skills. He cooks a lot and is as fussy about the knives he uses as he is about the ingredients for his meals! After perusing many websites and reading other customer reviews I settled upon a set of knives with knife sharpener included. They were purchased as a gift for my 27 yr old son who loves to cook and he was absolutely delighted with them. They were delivered on his birthday, as promised on the delivery site, and they not only looked impressive with their beautiful wooden handles and sharpened steel blades, but they sliced through a variety of meets and vegetables with ease and precision. My son and his partner were impressed and delighted. I had been lucky to happen upon the site when the knives were on sale ( I got them at half prices from the original £50 price tag) so it was just a great buying experience all round. The knives sit pride of place in my son's trendy new kitchen and even had I paid the original price for the set I would still have regarded them as great value for money and an excellent, functional contribution to any kitchen. Will definitely use again. Excellent product, excellent value, excellent service!”

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Posted 4 years ago

“Lovely knife would buy something else from the website again”

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Posted 4 years ago

“Good value for money. Very quick delivery, I was impressed.”

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Posted 4 years ago

“Great products delivered very quickly and good communication.”

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Posted 4 years ago

“Very happy with my coloured knife block…looks lovely and seems to be good quality.”

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Posted 4 years ago

“I have received the knives I ordered which I am sure will be excellent (they are gifts). However, I ordered two sets and only one arrived, I contacted the company and within days this was rectified. One of the hallmarks of any company is how it deals with genuine complaints, so well done K and K.”

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Posted 4 years ago

“Parcel arrived promptly and item was suitably wrapped. Sorry can’t say more as it’s an Xmas present from my son who loves to cook!”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“An excellent product that I really love, with prompt delivery and excellent customer service.”

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Posted 4 years ago

“Great service from start to finish!”

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Posted 4 years ago

“The website was easy to navigate and I got my item within a few days of ordering it. I also didn't have to pay for posted, would buy from here again.”

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Posted 4 years ago

“Nice range of equipment. The site is easy to navigate and I actually saved about 18% on the item I bought compared to all other available offers on the net. Super fast delivery, too.”

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Posted 4 years ago

“The Victorinox 21cm deckled edge knife is affordable, very sharp and a a joy to use, cutting crisp loaves effortlessly. I am delighted - it is good value for your money.”

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Posted 4 years ago

“My order arrived on time and I’m very happy with the Dutch oven!”

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Posted 4 years ago

“This pan is extremely heavy, so I feel that the total weight should be given on the advert. Also, you give no warning of all the preparation that needs to take place before it is possible to use it.”

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Posted 4 years ago

“Excellent knife, fast delivery. Very satisfied with my purchase and service I received.”

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Posted 4 years ago

Koch & Köchin is rated 4.6 based on 1,918 reviews