Koch & Köchin Reviews

Name: Koch & Köchin
Address: 56a Gladesmore Road, London, London Borough of Haringey
Rating: 4.57

4.6 Rating 1,940 Reviews

89 %

of reviewers recommend Koch & Köchin

4.6

Based on 1,940 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

support@kochkochin.com

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Koch & Köchin 5 star review on 19th October 2025

Monica Corcoles Fernandez

Pamela Bird

Tara Crean

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service. Great product and excellent customer service.”

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Posted 3 years ago

“Good price, quick delivery”

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Posted 3 years ago

“Quick and efficient, they had just what I wanted.”

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Posted 3 years ago

“Fast efficient service, providing competitive prices for Victorinox products.”

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Posted 3 years ago

“Just what we wanted looks very classy, knives are good, my son now ordered one Took a little while to be delivered but due to ordering just before Christmas and postal strike”

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Posted 3 years ago

“Unfortunately, this time the problem did not meet our needs, however, the company were very helpful in organising the return process.”

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Posted 3 years ago

“Haven't used the pot yet but looks good quality and is a beautiful colour. Arrived swiftly. We are very happy.”

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Posted 3 years ago

“Excellent service and first class product”

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Posted 3 years ago

“Good service all round. Excellent products which are simple to order. Delivery executed very quickly at a busy time of year.”

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Posted 3 years ago

“Very happy with this product. My daughter loves it. Order dispatched promptly and staff very helpful.”

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Posted 3 years ago

“First class service. Fast delivery. No fuss, no problems.”

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Posted 3 years ago

“Excellent!!”

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Posted 3 years ago

“Parcel arrived on time, well packed and great casserole dish inside, good value For price”

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Posted 3 years ago

“Speedy delivery and a great product :)”

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Posted 3 years ago

“Quick and efficient transaction.”

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Posted 3 years ago

“Excellent service and good value - thank you”

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Posted 3 years ago

“Great service, speedy delivery.”

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Posted 3 years ago

“I bought the Microplane for my son. I felt he might find it useful. He is a good cook, I use mine nearly every day. He has used it and so did my Granddaughter and both were very pleased with the product. The delivery was prompt and in good condition. I would use you again should I be in the UK. Thank you. Linda”

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Posted 3 years ago

“Excellent service replacement spring arrived next day.”

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Posted 3 years ago

“Good quality”

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Posted 3 years ago

Koch & Köchin is rated 4.6 based on 1,940 reviews