London & Avalon Reviews

Name: London & Avalon
Address: Unit 1a Frilsham Home Farm, Yattendon, Thatcham, England
Rating: 4.82

4.8 Rating 87 Reviews

95 %

of reviewers recommend London & Avalon

About London & Avalon:

Since 2003, London & Avalon (formerly known as Josephine Home) has been trusted by the most discerning clientele to provide the very finest bed and bath linen.

From renowned interior designers to prestigious hotels and well-known personalities, our customers know that our commitment to sustainable luxury in all of our fabrics and home accessories is uncompromising.

Proudly partnering with esteemed establishments like The Mandarin Oriental Hotel Group.

The first Bed Linen company to be sustainably certified by Positive Luxury.

Visit Website

Phone:

01635 200800

Email:

sleepconcierge@londonandavalon.co.uk

London & Avalon 5 star review on 23rd January 2024

Sarah B

Anonymous

Anonymous // 01/01/2019

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“I have several sets of bed linen from London And Avalon now. They only improve with age and are wonderfully luxurious to lie in. I have just washed, ironed and made my bed fresh and ready. I can’t wait for my evening bath, and the pure bliss of slipping under those crisp smooth sheets”

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“Best linens ever--bedroom and bath are perfect!”

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“I am so pleased with my lovely soft fluffy towels with my grandchildren's names beautifully embroidered on them. They will add to the fun of bath time when they stay with me.”

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“Long live London & Avalon -the bed linen and duvet are fantastic - if only all online shopping could be this enjoyable, reliable & straightforward. Excellent personal service.”

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“when was the last time you received a call from a retailer or manufacturer to confirm a size or option to avoid an order misstep? Enough said. Great product, exceptional value but moreover, unparalleled customer attention.”

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“I received the package promptly and wonderfully and carefully 'gift wrapped'. The quality feels great. Customer service was great and I've already returned and purchased more as I will in the future. I highly recommend London and Avalon.”

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“Sheets are great. Would certainly recommend. That said, the customer services was even better. Thank you!”

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“Wonderful customer service and great sheets!”

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“Excellent product...WLG”

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“Beautiful products. I have been a customer for many years. Top quality cottons in both bed linen and the towelling.”

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“The sheets are worth every dollar! We will continue to purchase our sheets moving forward from London & Avalon. We love them :)”

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“London and Avalon is my idea of the perfect linen company. Wonder look and feel to the bedding!!”

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“The quality of London and Avalon’s bedlinen is second to none. Pair that with their customer service (thank you, Stephanie, Martin, Jo)and you’re looking as close to perfection as it gets. The heritage collection are the softest sheets I’ve ever owned, and the subtle piping adds a modern edge.”

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“Super soft and durable bed linen. I have had my sheets for over 15 years and still in fabulous condition. The quality is amazing and they keep going…. The products come beautifully wrapped and a lovely company to deal with.”

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“The service has been nothing short of exceptional, truly. After mentioning that I'll move into my new apartment in London soon from Copenhagen, your team accelerated the delivery process such that the duvets, pillows and sheets arrived on time, priorititzing my order in the queue. This is was really important to get initially settled. I simply otherwise wouldn't have had any duvets or pillows. On this note, I'd like to highlight the efforts and fantastic communication from Jo Hogbin, as well as Martin Betts. Quite honestly, maybe the best customer service I've experience in my life period. Kind regards, Alexander Dorste”

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Dear Alexander, This is such a lovely review, and we would like to thank you enormously for your business. We strive to ensure we provide the best customer service along with fantastic products, especially when our clients have a deadline to hit! So we are thrilled we have met your expectations. We hope you've settled in well, and welcome to London :) Very best wishes Jo

“These fluffy white enormous towels embroidered in funky neon pink with friends’ initials are my go to present these days. They are stunning and perfect and hugely well received, always.”

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“This linen has to be the best we use. We first discovered L&A (jessica Home in the early days) many years ago. The linen improves with age and with care continues to keep it's whiteness or colours. It is simply worth it. Other brands have not stood the test of time. I have just replaced our master bedroom linen and it's an absolute joy to climb into bed. Thank you L&A! As for the bathrobe - the nicest thing I own - albeit I ordered the wrong size being used to less expensive brands I thought I would go up a size. I am a medium. But could perhaops have a medium or even small. I ordered large. My husband is very happy with my mistake!”

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“Very professional and easy to work with! Thank you!”

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“Beautiful luxury bed & bath linen that just keep getting better over time. Helpful customer service. I have been more than happy with everything have purchased.”

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“Beautiful quality bed linen”

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“A delight to deal with company excellent quality bedlinen and assistance . Many thanks for advice and help”

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London & Avalon is rated 4.8 based on 87 reviews