London & Avalon Reviews

Name: London & Avalon
Address: Unit 1a Frilsham Home Farm, Yattendon, Thatcham, England
Rating: 4.79

4.8 Rating 78 Reviews

95 %

of reviewers recommend London & Avalon

About London & Avalon:

Since 2003, London & Avalon (formerly known as Josephine Home) has been trusted by the most discerning clientele to provide the very finest bed and bath linen.

From renowned interior designers to prestigious hotels and well-known personalities, our customers know that our commitment to sustainable luxury in all of our fabrics and home accessories is uncompromising.

Proudly partnering with esteemed establishments like The Mandarin Oriental Hotel Group.

The first Bed Linen company to be sustainably certified by Positive Luxury.

Visit Website

Phone:

01635 200800

Email:

sleepconcierge@londonandavalon.co.uk

London & Avalon 5 star review on 23rd January 2024

Sarah B

Anonymous

Anonymous // 01/01/2019

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“the items purchased over a period of time have always met my expectation. My own concern is that pillow cases do not appear to last long!”

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“Lovely quality I love the bottle neck duvet covers they never slip of the bed great”

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“Haven’t received my order yet!!!”

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“I LOVE my set of the Organic Collection sheets and pillowcases. I just need to buy another set for when this one is in the wash – can't go without it!”

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“Excellent service and lovely quality. My only criticism is that the sheet is far too big for a double bed. It reaches the floor on each side and will take ages to iron. I wish it had been a proper double rather than a double/king size. Having said that, the fabric is great but I haven’t ironed it yet as this is the first time a I have used it so don’t know how easy it is to iron.”

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“I purchased a set of bedding and four pillows, paid for everything and the bedding arrived in July. Excellent quality, perfect. I did not receive the pillows. After waiting and hearing nothing from yourselves, I emailed, after trying repeatedly to phone( no answer) I eventually had a reply to say that someone would find out what was happening. I had to contact you again and eventually was told that it would be October before I received the pillows! I agreed to wait and the pillows have now arrived but the communication I feel should have been so much better, especially as the goods were fully paid for. Had I not contacted you and kept doing so, I doubt that I would have had any communication at all. I feel that this could have been avoided. I fully understand supply issues etc are somewhat difficult at the moment but if there had been notifications, it would have been appreciated.”

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“I have been buying Josephine Home bedlinen for many years now and I have to say, I will never shop anywhere else. The linen feels so beautiful to touch, it's a dream to sleep on, and washes very well. The customer service team have always gone over and above my expectations, offering a truly 5* service (I'd offer 6 stars if I could!) I would (and do) recommend to anyone.”

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“‘Good bed linen and towels are an essential luxury. So simple but so important. Nothing quite radiates the same sense of well-being and Josephine Home provides this with style: a collection of fabulously soft towels and sumptuous sheets and duvet covers. Bathe like a princess and sleep like a baby. Perfect!’”

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“Exactly what I was expecting and beautifully presented, quick service too. Very good all round”

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“Courteous service, beautiful product”

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“They last many years with same quality.”

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“Beautiful sheets and pillow cases- excellently packaged - wonderful customer service. Couldn’t ask for more.”

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“I love the service and the product. I ordered some towels which were delayed. But the customer service kept me in tune with the progress and when I received the product it was fabulous. I always used to use a certain shop for all my bedding and towel needs. I have now found my new favourite, which is Josephine Home. I have never seen such utmost superior quality anywhere. Thank you so much”

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“A great specialist shop! Excellent quality linens: will buy again.”

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“Beautiful pillow cases. Having tried them will be buying a whole set!”

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“I ordered some bedding recently from Josephine Home and was amazed by the excellent quality of the products. The delivery service was first class and I am very happy with the products. Thank you Josephine Home.”

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“It’s very soft, Josephine doesn’t disappoint us ever.”

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“Very pleased with new pillows - top quality, reasonable price, beautifully wrapped in individual zip covers. Would definitely recommend to others.”

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London & Avalon is rated 4.8 based on 78 reviews