“I’ve finally found a product for darker skinned women that matches my skin tone. I absolutely love the Carmel set and brighten powder duo and recently purchased two large sizes to hold me over just in case it’s sold out when I reorder. Thanks for making such a great product!”
Thank you so much for your 5-star rating of Jordana Ticia Cosmetics! It's always special when someone loves our product, especially when they leave such a nice review. We're so pleased you've finally found a powder for your skin tone, as it is one of our core values to cater for everyone even as a small brand. We're grateful that you love the Caramel Set & Brighten Powder Duo so much so that you recently purchased two! We strive to make our products the best of the best and are thankful for your support. Thanks again for taking the time to write your review, and we hope to serve you again soon!
“I love how innovative your products are! When it’s time to travel I think your brand takes the cake for me since most of your products are duos or multi use. This helps me not over pack. I also love love love your powder duosss!!!”
Thank you so much for the kind words, Ashlee! We're so glad to hear that you love our innovative products and that multi-use products help you when it's time to travel. We really appreciate your loyalty and your kind feedback!
Thank you so much, Gillian, for the 5-star rating of Jordana Ticia Cosmetics! We are so pleased that you are a repeat customer and that you enjoy our products. We won't let you down!
“I haven’t received my order yet since I live in the US but you haven’t done so well at responding to my emails about some concerns I have. So customer service is lacking. I can’t rate the product yet.”
Hi Ana,
Thank you for bringing your concerns to our attention. We apologise if our response time to your emails has not met your expectations. We strive to provide excellent customer service, and we regret any lapses in our communication. Please be assured that we take your concerns seriously, and we are working diligently to address them.
We value your feedback, and we will use it to improve our customer service experience moving forward. We hope to have the opportunity to make a positive impression if & when you place an order.
Thank you so much for your 5 star rating! We are so grateful for your loyalty to Jordana Ticia Cosmetics. It's wonderful to hear that our powder is the only one you will repurchase over and over. We truly appreciate your kind words and continued support!
Thank you so much, Annabelle, for your 5-star rating of Jordana Ticia Cosmetics! We are so delighted to hear that you love the products as well as the fast delivery. We appreciate your discovery of the brand on TikTok and are thrilled you are so satisfied with everything. Thank you for your support!
“Bought the blush duos in shades, lovestruck & talkingstage. Best blushes I’ve ever blight and they are so pigmented, little goes a long way! I’ve already bought two more 🤍”
Thank you so much Becky for the wonderful 5-star rating and for being a loyal customer of Jordana Ticia Cosmetics! We are so glad that you are enjoying our Blusher Duos in shades, Lovestruck & Talking Stage! We are so happy that our blushes have been the best you've ever bought! We appreciate you so much for being such a loyal and repeating customer 🤍
Thank you so much for your 5 star rating of Jordana Ticia Cosmetics and for the sweet words "I love it!! Deffo lives up to the hype ⭐️". We really appreciate your loyalty as a returning customer and are so happy that you continue to love our products!
“I have been loving the Flossie powder. I really want to get the marshmallow powder in mini size. I love trying out new makeup. If only I was an influencer and got PR parcels. Buh yh loving Flossie.”
Thank you so much for your 4-star rating of Jordana Ticia Cosmetics! We're glad to hear you have been loving Flossie Set & Brighten Powder Duo and appreciate your enthusiasm for trying new shades. We hope you can experience Jordana Ticia's Marshmallow Powder soon now that the large size is back in stock! Thank you for being a fan.
Thank you so much for your 5-star rating of Jordana Ticia Cosmetics! We appreciate your loyalty and it's truly amazing that you've found "the only blush you'll ever need!" We appreciate your kind words and your support!
Thank you so much, Lucianna, for your glowing 5-star rating of Jordana Ticia Cosmetics! We are delighted that you absolutely LOVE your new blusher duos. We truly appreciate your loyalty and we are thankful for your support. 🤗
Posted 2 years ago
Thank you so much Lucianna for your glowing review of our Jordana Ticia Cosmetics! We really appreciate the 5 stars, and we're glad you absolutely love your new blusher duos 😍. Thank you for being a loyal customer.
Thank you Alexandria for your 5 star rating and for your kind words about Jordana Ticia Cosmetics! We are so pleased to have a loyal customer like you who appreciates our products. It means the world to us! Thank you for your continued support!
Thank you so much, Zoe, for the 5-star rating of Jordana Ticia Cosmetics! We are so pleased that you are so happy with your purchase of our blusher duo and appreciate your feedback on our fast shipping. We thank you for being loyal and for being a repeating customer. We look forward to serving you again soon.
“Products are great don’t get me wrong. My only issue is customer service. 3 of my base and sparkles arrived with no seal and when I tried to get in touch with the team I received no reply. I tried 2 times before messaging on instagram where I still did not get a reply.”
Thank you for taking a moment out of your day to review Jordana Ticia Cosmetics. We really appreciate your feedback and apologise for any difficulties you encountered with our customer service. We are committed to providing our customers with the best experience possible and take your feedback very seriously. We apologise for any inconvenience caused by the lack of product seals and the lack of response from customer service.
Is there any way we can try and make things right? We would love to hear from you and make your next experience with us a great one.
