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Jericho Coffee Traders Reviews

4.9 Rating 245 Reviews

97 %

of reviewers recommend Jericho Coffee Traders

Company Reviews

Product Reviews

4.9

Based on 245 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

About Jericho Coffee Traders:

Kiwi James and his wife Lizzie had always been in love with the idea of having their own coffee business, often scheming about how they would go about starting it up.

The opportunity came in 2009 when they found a beautiful Vespa trike for sale on the side of the road, and both thought: “that needs a coffee machine on the back of it”! And so, Jericho Coffee Traders was born!

Now we have a thriving online business and three locations in Oxford, UK - our Espresso bar on the High Street, our Cafe at the Oxford Castle, and our Cafe & Roastery on Osney Mead - all serving delicious espresso and filter coffees accompanied by locally made pastries and cakes.

Visit Website

Email:

info@jct.coffee

Location:

Oxford Eco Centre, Osney Mead, Oxford
OX2 0ES

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love JCT. Super friendly staff, very helpful and I now get a monthly delivery of fresh beans.”

Posted 10 months ago

“Great coffee.”

Posted 11 months ago

“gorgeous coffee, genuinely excited to have my morning cup every day - can't recommend it enough”

Posted 11 months ago

“This is the second pack of espresso coffee purchased as a gift. The postage was really quick and well packaged to fit through the letterbox. The recipient has said how much they love the coffee and highly recommend it.”

Posted 11 months ago

“Delicious coffee with good tasting notes and varied selection”

Posted 11 months ago

“Exceptional range and quality of beans plus the coffee they make in house is always high quality, interesting and consistent.”

Posted 11 months ago

“Speedy delivery and great coffee.”

Posted 11 months ago

“I just love the surprise package subscription. Every single pack you send is a taste sensation as well as a happy surprise and as I only have one cup of coffee a day I want it to be the best. With Jericho Coffee Traders I know it will be. These guys are coffee gurus - go with them.”

Posted 11 months ago

“Excellent local roasters. Recommended.”

Posted 11 months ago

“The coffee is superb and worth every penny. But, too many emails with each delivery. Just let me know it's on the way with one email”

Posted 11 months ago

“This team know coffee, i mean really know coffee.”

Posted 11 months ago

“A brilliant roaster and service. The subscription is super flexible you can change the dates and frequency on the fly with a few clicks. Coffee is always great and very affordable. Highly recommended.”

Posted 11 months ago

“Always the best coffee in town”

Posted 11 months ago

“Great value coffee with beans often freshly roasted a day or 2 before delivery. Other brands I've used at similar price points have sent coffee roasted about 1 month ago. On the negative, the website has very poor user experience as constantly giving new customer discount popups and making it long-winded and painful to manage subscription as I often need to amend the delivery date. Many of my coffee bags have often shown up with a small tear in them as well I'd say around 50% of my deliveries have been like this. Last 2-3 bags haven't had this so perhaps something has improved here.”

Posted 11 months ago

Hi Dominic. Thanks for taking the time to share your feedback. On your points, we will be making changes to the website to minimise the impact of pop-ups in the next week or so, and are also planning to improve our subscription process this year. It would be great to get more details on your subscription management issues as that will help us provide a better experience. I'll send you an email regarding that. I've also asked our fulfilment team to look into what might have caused the damaged bags that you mentioned, but good to hear that hasn't occurred recently. Thanks again for your review!

Posted 11 months ago

“Consistently the best coffee I’ve ever had whether at home or from their cafe.”

Posted 1 year ago

“Excellent whole bean coffee, I enjoy the variation in the surprise package each order. And great value.”

Posted 1 year ago

“A great flavoursome roasted coffee”

Posted 1 year ago

“I love JCT. Both their subscription orders and cafe service have been friendly, quick, and high quality. I No need to look elsewhere in Oxford for coffee :)”

Posted 1 year ago

“Great coffee. I get the different coffee every month. It has always varied and interesting but most importantly delicious. Delivered to the door, what could be better?”

Posted 1 year ago

“Great coffee and really good to be able to buy from a trusted local supplier”

Posted 1 year ago

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Jericho Coffee Traders is rated 4.9 based on 245 reviews