Ironmongery World Reviews

Name: Ironmongery World
Address: Unit 4b, Black Dyke Mills, Queensbury, Bradford, United Kingdom
Rating: 4.15

4.2 Rating 1,223 Reviews

78 %

of reviewers recommend Ironmongery World

4.2

Based on 1,223 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Ironmongery World:

IronmongeryWorld.com features a range of special offers and deals across the whole architectural ironmongery & hardware range.

Ironmongery World is a leading manufacturer and major distributor of hand forged, heavy duty ironmongery products and the preferred choice of DIY professionals. We specialise in high performance products, from a wide selection of antique coat hooks, locks and shelf brackets to a vast array of hinges, latches and door handles.

We have been a dependable source for quality hardware products nationwide that are manufactured by ourselves, whether you are a tradesman or a homeowner, we will have the right fittings for you.

Visit Website

Phone:

01274033334

Email:

showroom@ironmongeryworld.com

Location:

Unit 4b, Black Dyke Mills,
Queensbury,
Bradford
United Kingdom
BD13 1QA

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Ironmongery World 5 star review on 6th April 2025

Chris Hughson

Ironmongery World 5 star review on 18th December 2024

Anonymous

Anonymous // 01/01/2019

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“Company was fine but delivery company delivered to wrong address. I queried this with the delivery company who sent a rather rude email telling me they had delivered ir correctly. Someone from further down the street then put it through our letterbox later.”

Helpful Report

“What a massive range of ironmongery! Wow! So much choice and so many possibilities. Delivery was quick and we’ll packaged. Was surprised the bracket came lacquered and therefore shiny, which I wasn’t expecting based on the description. No matter really, it still looks good - just different.”

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“Magníficos artículos de inmejorable calidad y a unos precios bastante buenos”

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“Very quick dispatch of Davenport Rim Lock, which exceeded our expectations for quality. Excellent service from Ironmongery World. Will definitely be using them again. A++++ Transaction.”

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“perfect for use as a bell pull - thank you for the old English I so appreciate- character and style is better than modern”

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“I have tried emailing via ebay but the CS cant find my order details and is now not responding. I called the telephone number given on your ebay and direct site and am told that I have to continue by ebay if I purchased initially from them. Very unhelpful and I felt obstructive when all I am trying to do is change some locks (10) whcih I feel are of low quality. Odd as the corporate information is the same whichever platform is used. How hard do I have to work to complete my business with you????? Why aren't your channels integrated? The person didnt even ask what my enquiry was before she blocked it. Robert Bridgewater”

Helpful Report

Dear Customer, Apology for the inconvenience. There is a separate team working from different location to deal with eBay customers through messaging. Please forward your phone number to discuss this in detail. Many thanks

“Very quick service and quality products”

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“Well crafted and speed delivery. Well done!”

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“Excellent products and quick dispatch”

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“Bought antique style brass castor wheels. Very pleased with purchase and they arrived very quickly. Thank you”

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“The products are generally good, but the slotted screws were not of good quality. Some form of cross headed screws would have been better”

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“Excellent product, promptly delivered, and staff helpful with enquiry. Highly recommended.”

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“Excellent products, fast delivery!”

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“Very quick delivery, good quality and looks good.”

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“I love the toilet roll holder! It is exactly what I was looking for, to match with a pair of iron hooks I already had. I live in New Zealand and I can't believe how quickly the parcel arrived. Thank you for the excellent service and great quality product at very reasonable prices. Happy customer :)”

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“thankyou so much really fast efficient service and delivery, i have bought from ironmongery in the past, never ever any problems, and the door handles are fantastic quality, once again thankyou”

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“Great product, very quick delivery.”

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“Gate Latch Arrived promptly - very good quality - bigger than expected but works a great”

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“Item ordered not exactly as advertised. size is overall dimensions not the card size as expected.”

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Dear Customer, We have mentioned the dimensions in our listings under additional information. The dimensions are as under; Overall: 105mm X 55mm Window Size: 67mm X 32mm We believe, these dimension matches with the product you received. Many thanks

“Easy website to navigate and lovely designs. Dispatch was immediate and the item just as I had hoped. Excellent transaction. Thank you. A+++++”

Helpful Report

Ironmongery World is rated 4.2 based on 1,223 reviews