“The item I wanted sold out of stock very quickly. I e-mailed Higgs & Higgs and they advised me when the new stick arrived and even sent a direct link so I could buy it before it ran out again. Very much appreciated this personal service as I am currently away in New Zealand.”
“I have developed a lot of confidence in my dealings with this company. All queries are handled cheerfully, promptly & more than fairly. Fabric is accurately described and good quality.”
I am so sorry to hear that your package did not arrive on time, especially over the Christmas period when people are buying products as gifts. We underestimated the impact of the Royal Mail strikes and will try and plan accordingly in the future. Once again, massive apologies for the inconvenience caused.
“Lucky enough to live locally to warehouse and have found them very helpful when I visit but online orders arrive promptly too. Good range and quality. My first source to go to when dressmaking.”
“Always very good service. Lovely high quality fabrics at very reasonable prices. Have always been pleased with this company and would definitely recommend”
“Good products and lovely, good quality fabrics. Very good customer service team There was a problem with my recent order and I was emailed straight away, given an alternative to choose and the revised order sorted very quickly. Altogether excellent service.”
“The fabric was bought after visiting their stand at Harrogate knitting and stitching show so I knew the quality would be good. There was delay with an out of stock item but communication was good and a replacement came the next day. Looking forward to getting started in my project.”
“I love the quality of the fabric from Higgs & Higgs plus they have a great selection I visited their stall at Harrogate Knitting & Stitch and saw even more beautiful fabric”
