Garden Mall Reviews

Name: Garden Mall
Address: Rowena Park, Loughborough Road, Rothley, Leicestershire
Rating: 4.63

4.6 Rating 425 Reviews

89 %

of reviewers recommend Garden Mall

4.6

Based on 425 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Garden Mall 5 star review on 30th August 2025

Anonymous

Garden Mall 5 star review on 24th August 2025

Paula ONeill

Garden Mall 5 star review on 1st June 2025

Anonymous

Garden Mall 5 star review on 18th May 2025

Edward Hutchinson

Elaine Dove

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“WE'VE BOUGHT QUITE A FEW ITEMS FROM THIS SITE AND HAVE ALWAYS BEEN VERY HAPPY WITH EVERYTHING INCLUDING VERY PROMPT DELIVERY.THESE LATEST ITEMS HAVE BEEN VERY MUCH ADMIRED AND LOOK GREAT!”

Helpful Report

Posted 9 months ago

“Prompt service and delivery fitted together very easily and looks great, had a slight misunderstanding with the seat cushion but very quickly rectified, very pleased with the purchase and delivery experience.”

Helpful Report

Posted 9 months ago

“I have alreay added a review on trustpilot. Excellent service.”

Helpful Report

Posted 9 months ago

“Great service from all and a great price. All well packed delivered damage free....”

Helpful Report

Posted 9 months ago

“I love the fence. Easy to install and looks lovely.”

Garden Mall 5 star review on 27th April 2025

Helpful Report

Posted 9 months ago

“Excellent service. Items delivered really quickly and better value than other retailers.”

Helpful Report

Posted 9 months ago

“Thank you so much my daughter was so pleased with her Bistro set for her garden , I bought it for her for Mother’s Day , it’s only just been put together and she loves it , it is so different from others you see . Excellent product Thank you .”

Garden Mall 5 star review on 23rd April 2025

Helpful Report

Posted 9 months ago

“Just to say the service was very good”

Helpful Report

Posted 9 months ago

“Lovely small tables, chunky, good finish I think that I might get a couple more perhaps slightly bigger if possible. Excellent value.”

Helpful Report

Posted 9 months ago

“The Arbour I bought is really nice and very easy to build. There was a part missing but once I got through to the chat line it was sorted out straight away. Can't ask for better help the part was posted to me within a couple of days. Great response 👍”

Helpful Report

Posted 9 months ago

“Good product”

Helpful Report

Posted 10 months ago

“Fast delivery and good communication.”

Helpful Report

Posted 10 months ago

“Good service Easy to order Easy to pay”

Helpful Report

Posted 10 months ago

“Supper product very sturdy and nice finish very happy with the sets will definitely by form them again”

Helpful Report

Posted 10 months ago

“I wish every online order was this easy! An excellent website with plenty of information, swift acknowledgement and prompt delivery by a friendly local company who went the extra mile to deliver into my garage. Haven’t assembled our purchase yet but highly recommend the company so far.”

Helpful Report

Posted 10 months ago

“Quality product at a reasonable price. Delivered as promised in perfect condition. I recommend this company”

Helpful Report

Posted 10 months ago

“Fully satisfied with my purchase, excellent quality, prompt delivery service. Well done.”

Helpful Report

Posted 10 months ago

“Just what I wanted. Right size to fit the space I've got. Great value for money.”

Helpful Report

Posted 10 months ago

“Great service would definitely use them again”

Helpful Report

Posted 11 months ago

“Very good customer service support team. One panel of arbour was damaged but this was promptly dealt with and rectified by Abbie. Replacement now received and look forward to erecting the arbour. Thanks Abbie.”

Helpful Report

Posted 11 months ago

Garden Mall is rated 4.6 based on 425 reviews