Garden Mall Reviews

Name: Garden Mall
Address: Rowena Park, Loughborough Road, Rothley, Leicestershire
Rating: 4.63

4.6 Rating 425 Reviews

89 %

of reviewers recommend Garden Mall

4.6

Based on 425 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Garden Mall 5 star review on 30th August 2025

Anonymous

Garden Mall 5 star review on 24th August 2025

Paula ONeill

Garden Mall 5 star review on 1st June 2025

Anonymous

Garden Mall 5 star review on 18th May 2025

Edward Hutchinson

Elaine Dove

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you very much, I had been looking for this type of arbour for some time. I had reservations regarding the shipping to Ireland which were totally unfounded. Very pleased with the quality of product and the service. Kind regards Jerome”

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Posted 1 year ago

“I ordered this as a present, it arrived in good condition and within the dates given. I was kept up to date on when the delivery would be arriving.”

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Posted 1 year ago

“Very happy thank you!”

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Posted 1 year ago

“Easy ordering, reasonably delivery time. Looks sturdy and quick to position and assemble. Smart looking and does the job to keep pets away from muddy areas. So versatile to remove and place elswhere. Only wish I was offered the 5% off for my first order! Would like to order a few more but note enough for free delivery.”

Garden Mall 5 star review on 7th October 2024

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Posted 1 year ago

“Great item. Good service”

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Posted 1 year ago

“Brilliant - exactly what we needed. Arrived on time and packaged really well.”

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Posted 1 year ago

“Excellent Service …. Thank you ! Would highly recommend them…”

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Posted 1 year ago

“Excellent service delivered with in 3 days. Communication was also excellent. Could not fault them”

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Posted 1 year ago

“Fantastic company. UK based. Received order in 2 days Was able to speak to a very friendly human on their local phone number So refreshing these days when every seems to be robotic and impersonal. Very pleased with my purchases. Extremely well wrapped. Good quality garden decorations which look stunning! 10/10👏👏👏”

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Posted 1 year ago

“Order easy to place. Item arrived very quickly and in good condition. Have one of these troughs already and very happy with it.”

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Posted 1 year ago

“Easy to order and item purchased was as advertised on website.”

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Posted 1 year ago

“Thank you for your product, it's good quality durable and do the job it's made for”

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Posted 1 year ago

“Needed a good sturdy planter as we have a small tree that keeps blowing over in its current pot. Placed an order with Garden Mall as I came across a large wooden planter in Slate Grey as this matches our colour scheme. Arrived in good time and the quality is excellent. Looks good too. We have had a few windy days lately and the tree is still standing - this pot hasn't moved which is exactly what we wanted. Would definitely recommend.”

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Posted 1 year ago

“Excellent product, service and delivery. The only issue I have is panels could have been packaged more securely. Some of my items arrived damaged but the sign of a good company is how they deal with these issues - and Garden Mall was exemplary. Other bigger companies could learn from their excellent customer care. I wouldn’t hesitate to buy from them again”

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Posted 1 year ago

“Easy to order and no problems with delivery.”

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Posted 1 year ago

“Arrived quickly and was really pretty. Good quality and very comfy”

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Posted 1 year ago

“Arrived quickly, lovely item exceeded expectations. Sadly the legs fell off the bench I intended to use it on, trying to get it fixed”

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Posted 1 year ago

“Extremely pleased with the posts and previously ordered triple arch fencing. Easy to order and delivered promptly. Thank you Garden Mall”

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Posted 1 year ago

“Loved the different style pot for different plants”

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Posted 1 year ago

“Only positive things to say, dispatched quickly, kept informed. Would definitely order from here again. Thank you.”

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Posted 1 year ago

Garden Mall is rated 4.6 based on 425 reviews