Gilt Edged Promotions Ltd Reviews

Name: Gilt Edged Promotions Ltd
Address: 9-11 Deer Park Road, Moulton Park, Northampton, United Kingdom
Rating: 4.94

4.9 Rating 153 Reviews

99 %

of reviewers recommend Gilt Edged Promotions Ltd

Company Reviews

Metrics

Info

4.9

Based on 153 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gilt Edged Promotions Ltd:

We are one of the leading suppliers of promotional merchandise in the UK offering a wide range of products. Our portfolio encompasses diaries, calendars, notebooks, promotional gifts & technology products, branded clothing, uniforms and workwear.

For over 30 years we have delivered high quality products and services to our customers, who range from large corporations to small businesses, charities, schools and clubs.

Our professional team is here to provide a solution for all your promotional needs ensuring you have the right product for your campaign. Our products are carefully selected, responsibly sourced, and reliably delivered.

Visit Website

Phone:

01604 671671

Email:

salesall@giltedged.co.uk

Location:

9-11 Deer Park Road,
Moulton Park,
Northampton
United Kingdom
NN3 6RX

Write Your review

Tell us how Gilt Edged Promotions Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gilt Edged Promotions Ltd 5 star review on 14th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every time I have had contact with a Gilt Edged representative it has always been professional. The products ordered and received have also been quality products of exceptional value.”

Helpful Report

Posted 2 years ago

“Excellent attentive service received. Product has gone down well.”

Helpful Report

Posted 2 years ago

“Our experience with Gilt Edged was great. Jake was amazing throughout the whole process and couldn't have been more accommodating to our needs and short timeframe. Would happily recommend their services. Thank you!!!”

Helpful Report

Posted 2 years ago

“Great quality and great communication, especially with Kyra Nurse. Fast delivery and fantastic service.”

Helpful Report

Posted 2 years ago

“Jake in particular has been very helpful the past few months helping us to brand some promotional goods ready for an exhibition we are taking part in. No matter how many quotes / samples i requested it was never any trouble, right through to seeing the end product was exactly as we wanted. We have used Gilt Edged for many years now and have always been happy with their competitive prices and quality of products. Thanks again from Freightroute Ltd!”

Helpful Report

Posted 2 years ago

“Always responsive and helpful to find special merchandise that we want to brand. Jake goes the extra mile to keep me informed of progress and comes up with plenty of suggestions for the briefs that I send in.”

Helpful Report

Posted 2 years ago

“We ordered some spiral notebooks with our logo printed on the print on a very tight timescales after having a disastrous experience with an alternative branding products company, and I am very pleased with the quality of these. The cover print quality is excellent and the notebooks are sturdy and they came in time, so they saved the day for our expo! Got it quoted and ordered within an afternoon and delivered the following week. Thanks Jake and team!”

Helpful Report

Posted 2 years ago

“Gilted Edged are our go-to supplier for promotional merchandise. I found Nick particularly helpful in recommending products when we weren't quite sure what we should opt for and for getting quotes back to us promptly. They stock a range as big as any other online retailer I've found and often beat them on price so what's not to love :)”

Helpful Report

Posted 2 years ago

“Very helpful and easy to do business with this Company, very prompt delivery despite the goods being personalised”

Helpful Report

Posted 2 years ago

“Brilliant service! The quality of the products and range is outstanding. We purchase several different options from the company and are always delighted with the product we receive.”

Helpful Report

Posted 2 years ago

“I recently purchased a beautiful Plaque from Gilt Edged Promotions Ltd and I couldn't be more thrilled with my purchase! The quality of the Plaque is outstanding and it is clear that the team at Gilt Edged Promotions Ltd takes great pride in their work. The attention to detail is exceptional and the Plaque is stunning. Not only is the Plaque of high quality, but the customer service I received from Gilt Edged Promotions Ltd was top-notch. The team (Jake Roberts) was extremely helpful and responsive, answering all of my questions promptly and going above and beyond to ensure that my experience was a positive one. Overall, I am extremely impressed with both the product and the service provided by Gilt Edged Promotions Ltd. I would highly recommend this company to anyone in search of a high-quality, beautifully crafted Plaque.”

Helpful Report

Posted 3 years ago

“Fantastic customer service, great communication, were able to keep within budget requirements, and arrived earlier than the deadline.”

Helpful Report

Posted 3 years ago

“I used this service to create personalised hoodies for members of a society I help run, the products were great and arrived very fast. I would like to give a particular nod to Tina Hayes, who helped me with my enquiry and sorted everything out for me, she was extremely helpful, replies were prompt and informative and she even highlighted beneficial edits I could make to my order. Above all, she was very patient and responsive even though it took me months to sort out.”

Helpful Report

Posted 3 years ago

“We have used Gilt Edged for many years. Their service is always exemplary! We needed various pieces of clothing embroidered for our Regional Final and hooded tops produced for the team. Nick, Magda and their wonderful team managed to turn it around in two weeks! Highly recommend their business and all at a very reasonable price, you could not ask for a better company!! Thank you!!”

Helpful Report

Posted 3 years ago

“Excellent service from Gilt Edged especially Jake Roberts who helped me choose the best product for our needs - arrived ahead of schedule even with a slight hiccup with the DPD delivery - but again sorted out promptly by Jake, I would definitely recommend”

Helpful Report

Posted 3 years ago

“Gilt Edged were absolutely fantastic from start to finish with our orders! A massive thanks to Jake R. for his attentiveness and efficiency, his friendly demeanour and professionalism made the service from Gilt Edged very easy and stress-free as we received brilliant communication throughout the process and were kept well up to date with the order progression. Not only was the service of the highest standard, but the products are beautiful quality, too. We highly recommend Gilt Edged; we will certainly continue to use this company for all of our branding needs!”

Helpful Report

Posted 3 years ago

“Today 7/12/22 I enquired about a diary, delivery delayed due to the post strikes, and seemingly lost in the void. I got through straight away- no pressing buttons! The lady I spoke to should give a Masterclass in Customer Service. My query was professionally and speedily dealt with to my complete satisfaction. Excellent product, excellent service!”

Helpful Report

Posted 3 years ago

“We have always received great service and good quality products from Gilt Edged and have ordered from them for many years now. Even though our Account Manager is on maternity leave at the moment, we have received excellent service from Jake who is managing our account in her absence and he has remained in contact with me throughout the ordering process. Nothing was too much trouble and my requests and questions were all answered professionally and efficiently by him. Thank you!”

Helpful Report

Posted 3 years ago

“From taking my order for a pocket diary to it being received by post 2 days later I am very impressed with the service I received. Thank you everyone involved in getting this beautiful diary to me in such a short time. regardS”

Helpful Report

Posted 4 years ago

“From design concept to delivery, Matt and the team have been fantastic, and we will definitely use them again.”

Helpful Report

Posted 4 years ago

Gilt Edged Promotions Ltd is rated 4.9 based on 153 reviews