Gilt Edged Promotions Ltd Reviews

Name: Gilt Edged Promotions Ltd
Address: 9-11 Deer Park Road, Moulton Park, Northampton, United Kingdom
Rating: 4.94

4.9 Rating 153 Reviews

99 %

of reviewers recommend Gilt Edged Promotions Ltd

Company Reviews

Metrics

Info

4.9

Based on 153 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gilt Edged Promotions Ltd:

We are one of the leading suppliers of promotional merchandise in the UK offering a wide range of products. Our portfolio encompasses diaries, calendars, notebooks, promotional gifts & technology products, branded clothing, uniforms and workwear.

For over 30 years we have delivered high quality products and services to our customers, who range from large corporations to small businesses, charities, schools and clubs.

Our professional team is here to provide a solution for all your promotional needs ensuring you have the right product for your campaign. Our products are carefully selected, responsibly sourced, and reliably delivered.

Visit Website

Phone:

01604 671671

Email:

salesall@giltedged.co.uk

Location:

9-11 Deer Park Road,
Moulton Park,
Northampton
United Kingdom
NN3 6RX

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Gilt Edged Promotions Ltd 5 star review on 14th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The products and design are very good Would use them again .”

Helpful Report

Posted 2 years ago

“Great company to order products from. Helpful staff, great products and quick delivery!”

Helpful Report

Posted 2 years ago

“Over the last two years, I have been very happy with the service I have been receiving from GiltEdged. In particular from Magda, our Account Manager. She responds very quickly, always happy to help and provide quotations or seek suitable products. I would recommend GitEdged to any company looking for promotional products or clothing.”

Helpful Report

Posted 2 years ago

“Fantastic service with Magda really listening to our needs, communicating really quickly and being very helpful in providing new coats that our team of staff are really happy with.”

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Posted 2 years ago

“AMAZING from start to finish. Kyra could not have been more helpful with design, ordering, delivery and payment options. It has been lovely to deal with someone who gives that little bit extra when problems arise and creates solutions to solve the issues. I will definitely be using Gilt Edged promotions in the future. Thank you Kyra!”

Helpful Report

Posted 2 years ago

“I recently used Gilt Edged to source some company promotional items. George was extremely helpful and very efficient. The products received are exactly as the proof image - I definitely recommend using this company.”

Helpful Report

Posted 2 years ago

“I recently had the pleasure of experiencing the exceptional customer service provided by Gilt Edged, and I must say that it exceeded all my expectations. From start to finish, every interaction with their team was a testament to their commitment to delivering top-notch service. First and foremost, their responsiveness was remarkable. I reached out to their customer service department with a few inquiries, and I was amazed by how quickly they got back to me. Not only did they respond promptly, but their representatives were also incredibly knowledgeable and helpful. They seemed genuinely interested in addressing my questions and concerns, making me feel valued as a customer. What truly stood out was their personalized approach. It wasn't just about solving my problems, but about ensuring that I had a seamless and enjoyable experience. The team took the time to understand my needs and preferences, offering tailored solutions that fit perfectly. This level of attention made me feel like I was dealing with a company that truly cares about its customers. Moreover, their professionalism was evident throughout the process. The communication was clear and concise, which made the whole experience straightforward and stress-free. They kept me informed about the progress of my order, and any potential delays were communicated well in advance, showing their transparency and commitment to keeping the customer informed. But what truly makes Gilt Edged's customer service exceptional is the genuine friendliness and kindness of their team members. Each interaction felt like a conversation with a friend who genuinely wanted to help. This warmth in their approach left a lasting positive impression on me. In the end, I can confidently say that Gilt Edged's customer service is second to none. Their responsiveness, personalization, professionalism, and genuine care for their customers set them apart in the industry. I highly recommend Gilt Edged to anyone seeking not only high-quality products but also an outstanding customer service experience that will leave you feeling valued and satisfied.”

Helpful Report

Posted 2 years ago

“A great experience ordering branded pens for our business. The process was smooth and easy, delivery was also speedy. A big thanks to George who was a great help throughout.”

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Posted 2 years ago

“We were really delighted with the helpful service we got this year - ours was a rather last minute request and it was dealt with efficiently, courteously and swiftly. The resulting products were great and went down very well!”

Helpful Report

Posted 2 years ago

“It's always a pleasure working with Gilt Edged and this time was no different. It's great to have one person overseeing your order and Kyra, our Account Manager looked after us really well from start to finish. Customer service was excellent.”

Helpful Report

Posted 2 years ago

“I highly recommend Gilt Edged for their excellent products and even more so for their customer service. They worked with us to ensure the product we received met our requirements and did not rush us to simply complete an order. Service such as this is not common and is greatly appreciated. (Our account manager is George Thomson)”

Helpful Report

Posted 2 years ago

“We can highly recommend this company for their great products, efficient service and great communication skills. We will certainly be ordering from them again in the near future.”

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Posted 2 years ago

“Great experience on a tight turnaround! My company required branded sports tops for a corporate rugby game - in 10 days time. I contacted Gilt Edged to get a quote and discuss my requirement and they worked with me through every step of the way and ensured delivery of the tops within a very quick turnaround. They arrived very fast and they look excellent. Will certainly use again. Thank you!”

Helpful Report

Posted 2 years ago

“Excellent communication and customer service. Swift services. Amazing product. Would highly recommend this company and its products.”

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Posted 2 years ago

“Excellent customer service! Extremely helpful with artwork to ensure the logo would look good on the product!”

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Posted 2 years ago

“George Thomson was very knowledgeable and helpful”

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Posted 2 years ago

“I would like to make a special mention regarding Kyra Nurse. She goes above and beyond in her duties. She is the most efficient and friendly person that I have dealt with in business. Amazing communication throughout. She is a credit to Gilt-edged.”

Helpful Report

Posted 2 years ago

“Thank you Kyra! We were in a pickle, and Kyra couldn't have been more helpful. We had been let down by a supplier and contacted Gilt Edged on Tuesday afternoon, and by Friday we had our branded pens delivered - brilliant customer service.”

Helpful Report

Posted 2 years ago

“Excellent customer service from George Thomson. George went out of his way to source items at the best price and with a very tight deadline, ensuring everything reached me on time. The products look great and were very good quality - thank you George.”

Helpful Report

Posted 2 years ago

“We have used Gilt Edged Promotions to order multiple pieces of branded merchandise and have had a very good experience working with them. Kyra has been our Account Manager and has been great with constant communications and ensuring we received our items correctly and on time.”

Helpful Report

Posted 2 years ago

Gilt Edged Promotions Ltd is rated 4.9 based on 153 reviews