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Gadsby Reviews

4.9 Rating 445 Reviews
97 %
of reviewers recommend Gadsby
4.9
Based on 445 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Gadsby Reviews

About Gadsby:

Hi, we're Gadsby. We supply businesses throughout the UK and Europe with gift packaging, hampers and retail displays.

It's easy to order online, with bulk buy discounts and fast delivery.

Visit Website

Phone:

01278 437123

Email:

sales@gadsby.co.uk

Location:

Huntworth Business Park, Bridgwater, Somerset,
Huntworth Business Park, Bridgwater, Somerset
Somerset
TA6 6TS

I like the products but sometimes Emails not responded to promptly. Also,items that are exported should be considered for no VAT payment as similar companies in the UK.
Helpful Report
Hi Theophila, I am genuinely sorry you feel this way. As far as I can see we have responded promptly to your emails and there have been a number of changes to the order which we have actioned for you straight away. I mentioned in our emails that we are happy to explore a refund of VAT but in line with our company policy we do need to receive a Proof of Export certificate from your shipper to action this. If you would like to discuss further don't hesitate to let me know!
The baskets were as expected but 2 of the items ordered were a different material to what I thought and trying to return the items seems difficult, firstly having to make your own arrangements to return an item and secondly there is a fee to return them into their stock check. This has deterred me from returning them but has also deterred me from buying from them again too. Nevertheless the wicker baskets were nice.
Helpful Report
Good afternoon Leigh, I'm sorry to hear this, please do get in touch with us either via phone on 01278 437123 or via email sales@gadsby.co.uk and we'd be more than happy to see how we can get this resolved for you. Thanks, Samantha
Fast delivery but basket wonky
Helpful Report
Gadsby is rated 4.9 based on 445 reviews