“Bought to lay under a mattress in a hardtop, rooftop tent. Perfect size for mattress and to lap up sides slightly on edge of tent base. Easy to get through window flaps, lay, mark and cut with wall paper scissors. 10mm high, light weight and the mat provides additional bounce for mattress, covers over any bolt heads on base floor, feels warm to the touch and springs back in to shape after being pressed down This will definitely facilitate air flow under mattress. Cut like wall paper. Overhang can easily be trimmed to suit once cut and layed roughly in to position
A perfect buy!”
“It took four months to get three items ordered and delivered. Their customer service was appalling, I first sent them a purchase order on 13.11.20 which was ignored, and I resent it on 16.12.20 which was also ignored. It took a colleague calling the company and resending the purchase order to the same email address on 07.01.21 for them to acknowledge the order, after denying they had received anything previously. We were then told that prepayment was necessary, when on prior occasions this had not been the case, which caused additional delays. I had to request a proforma invoice, in order for our accounts payable department to process the payment, firstly I was told there was a pro forma attached when wasn't, secondly after requesting a resend I was sent the quotation again with the file name changed to 'pro forma', thankfully third time was the charm and I got correct document, so payment finally got through on 29.01.21. The order was confirmed that day, only to receive another email less than half an hour later saying one of the items was no longer in stock. We finally received the order on 08.02.21, suffice to say we won't be purchasing from them again.”
Hello Harriet, please accept my apologies for the delay you experienced with this order. Unfortunately the shop you were dealing with had reduced staff and reduced opening hours over that period due to Covid lockdown in that postcode. This isn't an excuse for poor service and we're sorry this wasn't escalated quicker when it was clear something had gone wrong
Hello Pat, we're glad to see you received your order in good time. We are sorry to hear you are having issues with a follow up request about a product and will pass this on to the team to get in contact with you as soon as possible
“The service from Force 4 was as excellent as alway. They are helpful and the goods alway arrive in good condition within a few days.
Strongly recommended.”
“Fast delivery and care had been placed on making sure items were packaged correctly! He loves his captains hat and the whale cushion is great quality.”
