“The main dispatch place sent the wrong oil and it caused a lot of hassle. Even though I ordered the one I wanted , they would not believe I requested a different oil, when calling my local shop, the assistant was very sharp with me . A manager had to sort it out and when going to the shop the next day they still were giving grief saying I ordered the one I received. Any way sorted now but all that aggregation for one gallon of oil !”
“My Mini Bathyscope arrived in good time but in two parts. No mention was made of any self-assembly being required. Worse, the black rubber eyepiece is so stiff and inflexible that despite my best effors I have been unable to fit it to the main yellow plastic body. There are no instructiond to help included. I would appreciate your advice as the product is unusable in its current state.”
