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Express Kitchen Fittings Reviews

4.6 Rating 2,292 Reviews
94 %
of reviewers recommend Express Kitchen Fittings
Read Express Kitchen Fittings Reviews
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Phone:

161 503 5446

Email:

contact@expresskitchenfittings.com

Location:

Unit A2, Junction 22 Business Park,
Tweedale Way,
Oldham
Manchester
OL9 8EH

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I had a very disappointing experience with this company’s delivery service. I was told my order would arrive on Monday but was given no delivery time. Emails, live chat, and phone calls went unanswered. I finally can reach the staff by phone call and even then the staff could not provide any information. They were unable to give a time slot or the delivery company’s contact details. The stuff then called me back after an hour and told me the delivery was suddenly rescheduled to the next day, still without a clear time, and their attitude was unhelpful and rude. The only positive part was the driver, who politely called the night before to confirm an approximate delivery time and arrived as expected. I appreciate his professionalism, but the overall service was very poor.
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Posted 3 weeks ago
Item Was damaged
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Posted 1 month ago
It took about 2 weeks for my item to arrive even though it said about 3 days, asked for a refund but heard nothing back
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Posted 2 months ago
From last 5 days I tried to contact customer service as it was sooo urgent as I needed it urgent but no one answer my calls as I have left 7 voice mails and even email you guys 5 times but till 4 days I didn't got a single reply from you guys .. I was soooo disappointed and ridiculous service . I am very unhappy with the staff who answer my call yesterday and he disconnect my phone twice and didn't help me with the product which I have buy and parcel force left on the mail road which I have not received and customer care also didn't help and it panicked me a lot as I needed it urgently and now I had to pay to my fitters extra money ..
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Posted 3 months ago
I requested information to fit the kidney (one very sketching and lacking detail sheet within the kidney and not suitable for installation). I received and email asking if I still needed the info (this confirms EKF received my request). I answered that yes, I still need the information. So far, I haven’t received any valid information. If I don’t received the information to make the installation before Friday 25th July 2024, I will regrettably return the item for full refund.
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Posted 5 months ago
Dellay my stuff ,and look stupid in front of my client
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Posted 5 months ago
Unable to conntsct costumer service
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Posted 6 months ago
Zero communication with seller . Product missing fixings
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Posted 6 months ago
I made the order within 5 minutes I called your customer service to change the order as I had made a mistake. NO ANSWER. Several times. Left a message was told you would call me back. NOTHING So now I have had the wrong item delivered. Please contact me
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Posted 6 months ago
Terrible service can’t get through to customer service. Waiting for delivery for 3 weeks now and keep getting told the date is changing. Builder arranged for this week as promised worktops and non have arrived yesterday as agreed. Now paying my builder to do nothing as have no worktops to fit so they can’t finish the kitchen as planned. No call back either from repeated messages left via email and phone . Terrible
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Posted 7 months ago
Well so far I’ve apparently had an attempted delivery, but with no card left by any driver, and left a voicemail with you about it and has no reply! So not great experience at the moment
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Posted 7 months ago
They charged me for three worktops £258.93 which didn’t arrive for weeks and hence were returned. Money was never refunded. Dave from the company keeps making excuses that the owner is on holiday.
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Posted 8 months ago
Odd size. Looked nothing like the picture
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Posted 8 months ago
Corner until makes horrible noise, contact the company was told to add more weight and try WD40. Tried everything and noise is there there. Asked for replacement part or money off (it cost £190) and company have stopped replying to emails (20th and 29th March)
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Posted 8 months ago
No customer service call never answer go to chat no answer. Yes item turned up but not complete but can’t get hold of anyone to fix the issues
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Posted 9 months ago
Aweful customer service, needed an exchange and a address to return the item 30+ emails wasn't even given a return address or shipping label, just pointless arguments from customer service and the owner. Now I'm out £100 with no hope of setting anything right. AVOID AT ALL COSTS.
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Posted 1 year ago
I orderd 500mm draws was sent 400mm in a 500mm box
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Posted 1 year ago
I cancelled the order however this has still been delivered and no one has made any contact in regard to supporting on collection James.peterson25@hotmail.co.uk
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Posted 1 year ago
I’ve had an issue and emailed regarding this and had no response
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Posted 1 year ago
Order still not arived
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Posted 1 year ago
Express Kitchen Fittings is rated 4.6 based on 2,292 reviews