Energian Reviews

Name: Energian
Rating: 4.90

4.9 Rating 212 Reviews

97 %

of reviewers recommend Energian

4.9

Based on 212 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Energian:

EcoFlow portable power stations, solar panels, Energian solar kits, Alpicool portable fridges. Enjoy your lifestyle anywhere!

Visit Website

Phone:

020 8064 0335

Email:

info@energian.co.uk

Location:

23, Whitestone Way, Croydon
CR0 4WF

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Anonymous

Anonymous // 01/01/2019

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“Good company to deal with. Good technical customer support and propmt delivery.”

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“I have been very pleased with the service from Energian. They emailed with updates on the delivery of my Ecoflow Delta 2 so I could arrange for someone to receive my order.”

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“I always use energian when needing to purchase an EcoFlow. We use these regularly and often need different types, which are always in stock at Energian. Super speedy delivery too!”

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“Item arrived within the timeframe stated”

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“Fantastic company to work with, their customer service is great and their next day deliver is even better! 10/10.”

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“I ordered a Portable Power Station from Energian last week, and I was amazed at how quickly it arrived. The packaging was secure, ensuring the item was undamaged. The customer service was exceptional, as they kept me updated throughout the entire process. Overall, my experience with Energian was outstanding, and I can’t wait for my next purchase.”

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“Loads of products avaiable and quick shipping.”

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“Excellent customer service, highly recommended.”

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“I can highly recommend Energian to anyone wanting to make a purchase. I ordered an MC4 to XT60i cable online and received it 2 days later. Excellent service and superfast delivery.”

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“This product is a total game changer with its 2 extra smart battery and fitting an alternator charger make this product the delta 2 max a top back up kit for motorhome as I I've had it running the motorhome by plugging it in the side of motorhome so runs all 240v sockets and microwave and charging the 2 leisure battery's and air fryer tvs hair dryers . And when on move the alternator charger charges at 800w with a cabablity of conditioning battery's and can through app reverse charge to start motorhome . Complete game changer for off gridding ..”

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“I ordered my ecoflow delta max on the 23rd Dec and was promised a 1-2 day delivery. I cut some slack as it was Christmas but it didn’t turn up until the 3rd of January. I was also promised a £100 Amazon voucher but as yet not received it. Buyer beware.”

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Dear Mr. Wallington, Thank you for your review and your order. I am sorry to hear that the delivery and service time did not meet your expecations. Your order was placed in the afternoon of 23rd December. Due to the size of the unit we ship it using a pallet delivery network. The delivery network was shut down from the afternoon of 23rd December and reopened on the 2nd of January and your order was delivered on the 3rd December. The gift card was also sent to you on 3rd December once the delivery was complete. Our normal shipping time is next working day and this will be maintained going forward. We will endeavour to serve you and our other customers in a speedy and transparent fashion going forward. Once again thank you for your business.

“Very helpful support using the web chat facility and the item was delivered by courier a day and a half later. Excellent service.”

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“Excellent customer service as usual from Gene and his colleague, goods have always been sent on time and received in perfect working order, highly recommended company generators and batteries”

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“Morning I would like to say a big thank you to all at Energian ,specially to Gene for all your help and advice you customer service has been fantastic, and I wouldn't hesitate to use you on my next purchase, thanks again.”

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“5⭐️⭐️⭐️⭐️⭐️ Will be using this company again in the future”

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“Haveing email energian looking to buy a ecoflow max found them really helpfull and went on to not only buy the power unit but then a cover and then alternator charger all arrvied quickly would recomend them”

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“Excellent company to buy from”

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“Delivery of my purchase was very fast, the item works perfectly, I’m very pleased with my purchase and would certainly recommend Energian and definitely use them again!! Thankyou”

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“Fantastic company to deal with. Super quick delivery. Great customer service.”

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“excellent company to deal with, same day collection was made availalble to me and customer service was always on hand when I needed. I will use this company again.”

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Energian is rated 4.9 based on 212 reviews