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J Parkers (Wholesale) Reviews

4.6 Rating 2,211 Reviews
91 %
of reviewers recommend J Parkers (Wholesale)
4.6
Based on 2,211 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read J Parkers (Wholesale) Reviews
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Great plants, delivered promptly
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Posted 1 year ago
A month after placing order informed couldn't provide the product
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Posted 1 year ago
Hi David, We're sorry to hear that we were out of stock of the product you were looking for. We strive to keep our inventory up-to-date, but sometimes unforeseen circumstances can lead to temporary shortages. We apologise for any inconvenience this has caused. Kind Regards, Zeneb
Posted 1 year ago
Unfortunately evri are really not reliable enough carriers for anything like plants on a time sensitive delivery schedule. The clematis prob left your warehouse looking good but arrived here 8 days later, etiolated and covered in mildew. I contacted Parkers who told me to just plant them out. We are looking after them and they are slowly recovering, many weeks after delivery. Had they been sent by royal mail 24 or even 48 hour post they would have arrived looking great. Not good service at all i am afraid.
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Posted 1 year ago
Hi Panny, Thankyou for your review and I am really sorry to learn of your disappointment with your order. Please reach out to me on review@jparkers.co.uk so I can look into this further. Kind Regards, Zeneb
Posted 1 year ago
I have email twice asking for information about a plant that is not growing but have not had the courtesy of a reply
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Posted 1 year ago
Hi Stephanie Thank you for your review and please accept our sincere apologies, the customer service team are taking a little longer than usual to respond. Please don't hesitate to reach out to me at review@jparkers.co.uk with the details and i'll try and resolve the issue for you. Kind regards, Trish
Posted 1 year ago
Great value
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Posted 1 year ago
The information available on line is very good. The ordering process works well along with the deliveries. The only negative is that plants that are bare-rooted are not very good and many do not grow.
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Posted 1 year ago
5 plants turned up dead on arrival. Requested replacement or refund. No response from J Parker. Not impressed.
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Posted 1 year ago
Hi Anonymous Thank you for your review and I am sorry to learn of your disappointment with your order. I am unable to locate an email from you under the email address supplied, please can you forward it to me at review@jparkers.co.uk so that I can resolve the issue for you. Kind regards, Trish
Posted 1 year ago
Some of your plants should not have been sent out as they were tiny or in very poor condition with little root if any in the case of some of the agapanthus and some of the roses. Also no labels with the roses or the shrubs, just a plastic bag with label printed onto a bit of paper. Very poor attention to detail and way below any other supplier I've used.
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Posted 1 year ago
Hi Anonymous Thank you for your feedback I have passed this to the relevant teams. If you find that any of our products fail to thrive you are covered by our full guarantee so please don't hesitate to get in touch to let us know Kind regards, Trish
Posted 1 year ago
Ordering was easy and delivery very quick. Very pleased with the plants.
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Posted 1 year ago
Hi David, We appreciate your feedback and are delighted to know you are happy with our products. Kind Regards, Zeneb
Posted 1 year ago
Very good plants, delivered on time.
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Posted 1 year ago
Fantastic service, fantastic bulbs, one very happy customer!
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Posted 1 year ago
Dead or dieing no mare had enough
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Posted 1 year ago
Hi William Thank you for your review and I am sorry to learn of your disappointment. All perennials at this time of year are reverting to dormancy as the sap returns to the roots so will not look at their best. Once planted they will settle their roots ready for winter but we would expect them to perform as advertised once the warmer spring weather returns. If this fails to happen then please don't hesitate in contacting our customer service team for help and advice Kind regards, Trish
Posted 1 year ago
Both plants and bulbs arrived in great condition. Good service.
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Posted 1 year ago
Arrived promtply; safely packaged. No damaged or missing plants. Thankyou.
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Posted 1 year ago
Excellent service. The girl on the phone very helpful when she took the order and everything arrived on time.
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Posted 1 year ago
The plants arrived on time and most were in good order, three delphinium plants had been eaten by the slugs that travelled with them 🤪
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Posted 1 year ago
Excellent products efficiently delivered
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Posted 1 year ago
I ordered two Hydrangea plants from J Parkers. They arrived quickly, were well packaged and good quality. Thanks!
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Posted 1 year ago
You have my. Complaint!!
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Posted 1 year ago
Hi Paul Thank you for your review and I am sorry to learn that you have sent in a complaint to us. On checking we have received nothing from you regarding any issue with your latest order. If you would like to reach out to me at review@jparkers.co.uk with the details I can take a look for you. Regards, Trish
Posted 6 months ago
arrived safely.
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Posted 1 year ago
J Parkers (Wholesale) is rated 4.6 based on 2,211 reviews