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J Parkers (Wholesale) Reviews

4.6 Rating 1,765 Reviews
90 %
of reviewers recommend J Parkers (Wholesale)
4.6
Based on 1,765 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read J Parkers (Wholesale) Reviews
Unfortunately all plants arrived in very poor condition. They were either yellow and brown leaves and very dried out or split and broken. We were very disappointed with our order
Helpful Report
Posted 1 month ago
Hi Darren, Thank you for your review. I’m genuinely sorry to hear that the plants you received were not in the condition we aim for. It’s disappointing when expectations aren’t met, and I appreciate you bringing this to our attention. Please don't hesitate in contacting our customer service team if you haven't already done so, they can be reached at wholesale@jparkers.co.uk Best wishes, Trish
Posted 1 month ago
Easy ordering system, swift delivery good quality bulbs
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Posted 1 month ago
The rating would have been a 5star, but for the delivery firm Yodel. I got a message to say my parcel was coming(which day I didnt know) And when I got a message on the day that the parcel was getting delivered, I got a message 7mins before the 2hr delivery window was open!(so I couldnt plan accordingly) And when the parcel was delivered, it was left ''in a safe place'' aka the front doorstep!
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Posted 1 month ago
Hi Anthony Thank you for your review and feedback regarding our delivery partner. On the whole they deliver over 1 million parcels for us with 97% of them arriving without incident and on time and I am sorry to learn of the issue. I have passed your comments on to them Regards, Trish
Posted 1 month ago
Good service , plants very well packed and in beautifull condition.
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Posted 1 month ago
As always great plants and great service.
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Posted 1 month ago
The fruit trees arrived with dry roots and I have emailed twice now with no response either time. Not the sort of customer support I would expect from a business like yourselves
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Posted 1 month ago
Hi Jo I'm sorry to learn of your disappointment with your order. I am unable to find any email from you from the email details given on your order. Please can you forward the email to me at review@jparkers.co.uk. Kind regards, Trish
Posted 1 month ago
Excellent service and plants excellent
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Posted 1 month ago
Great service The plants are of great quality
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Posted 1 month ago
One of the plants was dead on arrival !
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Posted 1 month ago
Hi John Than you for your review and I'm sorry to learn of your disappointment with your order. I trust you contacted the team at wholesale@jparkers.co.uk to let them know and they resolved the issue for you. Kind regards, Trish
Posted 1 month ago
All roses arrived safely and well packaged
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Posted 1 month ago
Excellent quality small plants and wonderful value over garden centres. Have just ordered another 140 plants!
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Posted 1 month ago
Very good range of bulbs and plants, not expensive. Easy to order and quick dilevery . I only wish my garden was larger !
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Posted 1 month ago
Easy ordering, excellent informative, knowledgeable staff on phone if help needed. Thoroughly professional, yet reassuringly friendly service. Well done J Parkers, refreshingly great.
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Posted 1 month ago
Plants arrived in good condition Thank you
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Posted 1 month ago
Hi Lynden, Thank you for your great 5-star review! We're so pleased to hear that your plants arrived in good condition. Your satisfaction means everything to us! Thanks for choosing J Parkers, and happy planting! Best, Trish
Posted 1 month ago
Always pleasant and the order arrived quickly
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Posted 1 month ago
Hi J, Thank you for your fantastic 5-star review! We're delighted to hear that your order arrived quickly and that you had a pleasant experience with us. Your feedback truly brightens our day! Thanks for choosing J Parkers, and we look forward to serving you again soon! Best Wishes, Trish
Posted 1 month ago
As always prompt delivery, super plants...
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Posted 1 month ago
prompt delivery and good quality flowers!
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Posted 1 month ago
All great, thank you
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Posted 1 month ago
Excellent packaging and timely delivery.
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Posted 1 month ago
Website confused addresses and bulbs were sent to me rather than chosen recipient. It put me off using you again.
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Posted 1 month ago
Hi there, Thank you for your feedback. I’m really sorry to hear about the mix-up with your order. I understand how frustrating it can be when things aren't delivered as expected. We strive for accuracy with every order and regret that we fell short in your case. Best regards, Trish
Posted 1 month ago
J Parkers (Wholesale) is rated 4.6 based on 1,765 reviews