Drinks Direct Reviews

Name: Drinks Direct
Rating: 4.91

4.9 Rating 10,389 Reviews

98 %

of reviewers recommend Drinks Direct

Company Reviews

Metrics

Info

4.9

Based on 10,389 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0113 365 1000

Email:

info@drinksdirect.com

Location:

6 Rowan Trade Park, Bradford, BD4 8TQ

Drinks Direct 5 star review on 1st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome. Ordered from Aus for a family member back in blighty, arrived a few days later. So easy!”

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Posted 5 years ago

“Fab service, quick and efficient”

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Posted 5 years ago

“I’ve now made two orders with Drinks Direct. On both occasions the wine has been dispatched the next day. Boxes well padded. Order accurate. Nice delivery driver too. Will definitely be back. Thank you.”

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Posted 5 years ago

“I ordered a present for my brother - I am in Australia, whereas he lives in London. It was great to get a large selection to choose from, a simple order and payment process, and a delivery on the day I requested (his birthday). Well done, no complaints here!”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“They charge you for a timeslot delivery and then use standard mail system that takes 3-5 days! Confused”

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Posted 5 years ago

Dear Mr Daniel Visser, Thank you for your review. We are sorry to read of the issues you have advised in your review. On your order a delivery date of Friday 15 Jan 2021 was entered when the order was placed. As such your order was held by the warehouse handling your order on Wed 13 Jan 2021. On 14 Jan 2021, when your order should have been dispatched for delivery on the 15 Jan 2021, unfortunately the warehouse handling your order was affected by snow, which created hazardous conditions in the immediate and surrounding areas. Whilst it was originally planned for orders received earlier in the day to be processed as normal, it was later decided, due to the ongoing adverse weather issue and in the interests of safety, for staff and delivery drivers to return home early, as there was no let up in the snow in the affected area. Whilst we appreciate not all areas of the UK were affected on 14 Jan 2021, areas that were and where any dangerous situation arises then the interests of public and staff safety are a priority. As such, your order was delayed for dispatch by 1 day and is showing to have been subsequently successfully delivered on 16 Jan 2021. There were updates provided throughout the day on the delivery section of the website. We can also confirm there is no extra charge for a delivery time slot. A time window text message is provided by our courier partners as a valued added service and does have any additional delivery cost. We apologise for any inconvenience and hope the above provides an explanation of the 1 day delay in the delivery of your order. Kind Regards, Drinks Direct Customer Service Team

Posted 5 years ago

“great price, and super quick delivery. most impressed and will definitely use again”

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Posted 5 years ago

“Easy to order, quick delivery, even over the Christmas period.”

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Posted 5 years ago

“We live in Melbourne Australia and wanted to send a gift to someone in Scotland Within 5 days it was on their dining table Absolutely Excellent Service !”

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Posted 5 years ago

“The delivery was very efficient and on time. Thank you”

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Posted 5 years ago

“Very efficient service.”

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Posted 5 years ago

“Good service, would consider increase use if prices were more competitive”

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Posted 5 years ago

“Very pleased with the service and my order was received within a couple of days just on Christmas. Excellent service in anybody book.”

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Posted 5 years ago

“I placed an order on 21 Dec @ 9:30 pm as a previous supplier let me down. Estimated delivery date was 31 Dec, arrived 23 Dec...wow..!!! What service..!!”

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Posted 5 years ago

“Always a prompt professional service. Thank you!”

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Posted 5 years ago

“Excellent. Quick delivery with it being just before Christmas.”

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Posted 5 years ago

“In time for Christmas, superb”

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Posted 5 years ago

“Great service will definitely buy again”

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Posted 5 years ago

“Brilliant service - ordered at 6pm, arrived next day.”

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Posted 5 years ago

“Delivery very Quick excellent service”

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Posted 5 years ago

Drinks Direct is rated 4.9 based on 10,389 reviews