Drinks Direct Reviews

Name: Drinks Direct
Rating: 4.91

4.9 Rating 10,101 Reviews

98 %

of reviewers recommend Drinks Direct

Company Reviews

Metrics

Info

4.9

Based on 10,101 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0113 365 1000

Email:

info@drinksdirect.com

Location:

6 Rowan Trade Park, Bradford, BD4 8TQ

Drinks Direct 5 star review on 1st August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, just a bit expensive”

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Posted 1 year ago

“Was very pleased to receive my order on time thank you”

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Posted 1 year ago

“Web site is good and easy to use. The delivery and packaging is first class. Never had any issues and will continue to use. Would recommend”

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Posted 1 year ago

“I have received an excellent product promptly and efficiently lost 1 star as postage is a little pricey”

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Posted 1 year ago

“Very good but for the payment confusion.”

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Posted 1 year ago

“Excellent service with next day delivery, competitive prices.”

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Posted 1 year ago

“Great service and prompt delivery but an expected delivery date at point of sale would be helpful.”

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Posted 1 year ago

“I am happy with the items I ordered as it arrived on time and the prices are compatible”

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Posted 1 year ago

“Bottle of Dom Perrignon arrived in good time but slightly disappointed it didn't come in a presentation box considering the price.”

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Posted 1 year ago

“Easy to order online, arrived on time but went to house next door. Overall pleased with service and will use again.”

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Posted 1 year ago

“Order always processed quickly. Delivery is usually punctual, 8 out of 10. No complaints”

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Posted 1 year ago

“Excellent service as usual: the items arrived safely the very next day! I've only knocked off a star because I only bought two bottles and they arrived in a way-too-big, unwieldy twelve-bottle box. Other than that, great packaging! :D”

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Posted 1 year ago

“Reliable service and helpful option for me to send gifts from overseas. Just wish it had a gift message service available and option to hide prices for items sent as gifts.”

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Posted 2 years ago

Dear Fiona, Thank you for your review. It is possible to add a gift message. You can enter the gift message on the checkout page by clicking on the slider where you are prompted "Would you like to add a Gift Message?". A box will appear where you can enter a gift message. To confirm no pricing information is included with orders. We hope this helps clarify and look forward to being of service again in the future. Kind regards, Order Processing Team Drinks Direct

Posted 2 years ago

“Drinks Direct is excellent. Really good choice, value for money and delivery. Just a shame one of the products was slightly damaged. Maybe they could have checked at their end before sending out.”

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Posted 2 years ago

“Prices fair, selections very good, customer service good and delivery excellent.”

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Posted 2 years ago

“Good selection and prompt delivery”

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Posted 2 years ago

“First class delivery service”

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Posted 2 years ago

“Good quick service.”

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Posted 2 years ago

“Brilliant, fast service. Really pleased with prices of individual items. Only negative was surprise at the delivery charges given that three of the items were in plastic bottles and the overall light weight of the parcel.”

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Posted 2 years ago

“Excellent service but postage a bit costly”

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Posted 2 years ago

Drinks Direct is rated 4.9 based on 10,101 reviews