Drinks Direct Reviews

Name: Drinks Direct
Rating: 4.91

4.9 Rating 10,108 Reviews

98 %

of reviewers recommend Drinks Direct

Company Reviews

Metrics

Info

4.9

Based on 10,108 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0113 365 1000

Email:

info@drinksdirect.com

Location:

6 Rowan Trade Park, Bradford, BD4 8TQ

Drinks Direct 5 star review on 10th May 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent service yet again! Thank you.”

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Posted 1 year ago

“Delivered the right order to the right address on the right day! Just Perfect. Thank you 😊”

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Posted 1 year ago

“Ordered KWV 10 year old brandy at a good price, easy process and used them before, delivery was quick with excellent packaging. Thank you, will order again.”

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Posted 1 year ago

“First time I used "drinksdirect" and the process was very easy. End result was a delivery next day to a surprised recipient.”

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Posted 1 year ago

“I live in Australia and ordered a bottle of bubbly online for my brother in law for his birthday. It was delivered within 24 hours and arrived the day before his birthday. I received a message saying it would be delivered within a certain one hour time slot and it arrived on time. Great quick service with great communication, I will definitely use Drinks Direct again. Thank you!”

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Posted 1 year ago

“First time for me - easy to order, and delivered as promised.”

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Posted 1 year ago

“Having bought a bottle of Jack rabbit merlot on a recent trip to Poland and really enjoying it I was delighted to find it on your website. Assuming your prices were very favourable I ordered a case - unfortunately I didn’t check the small print and was disappointed when I received 6 small bottles - not quite the bargain I hoped for”

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Posted 1 year ago

Dear Mary, Thank you for your feedback. The size of a bottle is provided in the product name on the website. The item you ordered also has the size provided in the opening description of the wine on the product details page. It is unclear on what the reference to 'small print' is referring to. As detailed above, the product size is in more than one place and is not hidden. Prices are also provided clearly against each product. Once your order was placed an email was also automatically sent to your invoice email address to confirm your order. Products ordered and respective quantities are also detailed in this email. If you would like to return your order, please send details to info@drinksdirect.com together with your order number. Returns information can then be provided. Kind regards, Order Processing Team Drinks Direct

Posted 1 year ago

“Great service! Very quick delivery”

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Posted 1 year ago

“Arrived quick, well package my husband will love it thank you.”

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Posted 1 year ago

“I was extremely impressed with the service received from the initial email confirmation of my order, on to up to date information on it's progress (including a 2 hour delivery time slot) to final receipt. I could not fault the service and goods I have received. Excellent! I certainly will use Drinks Direct again, and would thoroughly recommend them to my family and friends.”

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Posted 1 year ago

“Excellent service order over the weekend know it will come Tuesday very friendly drivers put the goods in my porch cannot recommend you enough”

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Posted 1 year ago

“Good selection of products, easy ordering system and delivery was on the requested date. Would definitely use Drinks Direct again.”

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Posted 1 year ago

“I ordered a bottle of 40 yr old port for an anniversary - it was delivered on time and very much appreciated by the recipients! Thank you for the excellent service which made the shopping very easy, as I am in Canada and the recipients are in the UK.”

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Posted 1 year ago

“Very efficient ordering and delivery service.”

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Posted 1 year ago

“Simple system very quick delivery. Will use again”

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Posted 1 year ago

“Very professional and a quick ervice”

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Posted 1 year ago

“I wasn't finding Hapsburg Absinthe in the market, so drinks direct was the best option online to buy this! Very satisfied.”

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Posted 1 year ago

“Amazing very quick delivery definitely be using u again”

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Posted 1 year ago

“Excellent delivery service, ordered Friday, arrived Monday. Good value for money, and a pleasure to deal with.”

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Posted 1 year ago

“Fast, decently priced - fantastic all around! Thanks!”

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Posted 1 year ago

Drinks Direct is rated 4.9 based on 10,108 reviews