Drinks Direct Reviews

Name: Drinks Direct
Rating: 4.91

4.9 Rating 10,437 Reviews

98 %

of reviewers recommend Drinks Direct

Company Reviews

Metrics

Info

4.9

Based on 10,437 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

0113 365 1000

Email:

info@drinksdirect.com

Location:

6 Rowan Trade Park, Bradford, BD4 8TQ

Drinks Direct 5 star review on 1st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Drinksdirect.co.uk's prices were the best I could find online. My order was dispatched and delivered within a matter of days. I'm very impressed and would definitely use them again!”

Helpful Report

Posted 11 years ago

“Very impressed with the ease of ordering, the speed of delivery and the excellent packaging. Thanks very much.”

Helpful Report

Posted 11 years ago

“Goods ordered and received on date specified. However some concerns were raised on the day of delivery when a Text Message from your courier of choice advised that the goods had not been released by Drinks Direct (despite an e-mail to the contrary) and that delivery would most certainly not be made on that day. As the goods were for a birthday gift there consequently followed an hour of panic trying to contact Drinks Direct only to find they were only contactable by e-mail or fax. However while waiting for their reply the parcel actually arrived (albeit by a different courier than the one specified). It would have been nice to be informed of the courier switch beforehand and even nicer to be able to contact Drinks Direct by phone.”

Helpful Report

Posted 11 years ago

Thank you for your feedback. I am sorry to read of the issue you experienced with the incorrect courier information you received via text message. Looking at the details for the order, it appears the correct courier information was provided in the dispatch confirmation email sent to you. However the text message you received with incorrect delivery information is being looked into. The email records show a reply to your email requesting clarification on the delivery details was sent within 90 mins of the email being received and in the meantime, as you have advised, your order was successfully delivered to you. The DrinksDirect.co.uk Customer Services team aim to respond to email enquiries within 1 hour during normal business hours. On busy periods this can sometimes be slightly longer. However if you wish to contact by phone, you can call the Corporate Sales number and they will then be able to follow up with the Customer Services team. I apologise again for any inconvenience caused by the incorrect information you received by text.

Posted 11 years ago

“I ordered some bottles of wine one morning and they were delivered the following morning, almost before we had had our breakfast. I am totally impressed with the excellent service given by Drinks Direct. Thank you”

Helpful Report

Posted 11 years ago

“Super fast delivery. Good price :-)”

Helpful Report

Posted 11 years ago

“My only concern was the packaging- 6 bottles in a box for 12 bottles was a bit if a waste on packaging. Apart from that - great!”

Helpful Report

Posted 11 years ago

“really impressed with the service, was dispatched quickly and recieved item safe. very happy!”

Helpful Report

Posted 11 years ago

“All good, except couldn't pay online!! I had to click on pay by phone. A member of staff called, was very polite and took payment. Delivery arrived when they said it would, so all in all it was a good service.”

Helpful Report

Posted 11 years ago

“all went according to plan. had confirmation emails ref my orders and all were received on time”

Helpful Report

Posted 11 years ago

“Packaged was delivers safely in great packaging, very quick despatch and payment through PayPal was great!! Thank you will rose again when need.”

Helpful Report

Posted 11 years ago

“Bought three light up Belvedere Vodka bottles as wedding gifts for my best man, chauffeur mate and bro to remind us of my Stag do in Marbella - delighted to find the same product we'd enjoyed in the Club and at a good price too. They'll be delighted :) Thank you! Ben”

Helpful Report

Posted 11 years ago

“super service, good quality drink”

Helpful Report

Posted 11 years ago

“Ordered a couple of bottles of spirits about lunch time and received them the next morning. Bottles packed very well. Brilliant!”

Helpful Report

Posted 11 years ago

“I was extremely happy with the service provided by drinksdirect. I purchased a gift for a friend very easily through its website. I was anxious that it would be delivered on the correct date as I am in Melbourne, Australia and my friend is London. I emailed drinksdirect to confirm that it would be delivered on time and I received a very reassuring email that it would be within a few hours of my request. I further received an email when the gift was actually sent out for delivery with tracking ability. Fantastic service and would definitely recommend it to anyone!”

Helpful Report

Posted 11 years ago

“Easy to use site, got just what I was after at a good price delivered in 2 days!”

Helpful Report

Posted 11 years ago

“I have been trying for aged to get hold of some 'Billi Billi' wine! My uncles has always loved it and only been able to find it when we have been on holiday, I had tried many shops and looked all over online and not sourced any until I found DrinksDirect! It was ordered late 1 afternoon and had arrived safely to my home when I arrived home from work the following day. Grade A* service! Very pleased! Will use again! thank you :)”

Helpful Report

Posted 11 years ago

“I places my order in the afternoon and it was delivered the following morning. Quick and easy to find what I was wanting to order, I will use again and recommend.”

Helpful Report

Posted 11 years ago

“Got exactly what I wanted even got to write my own gift tag,parcel arrived wrapped securely in jig time too”

Helpful Report

Posted 11 years ago

“I purchased a bottle of brandy from Drinks Direct for my brother on the occasion of his birthday. Ordering was straight forward with a good selection of products to choose from. The prices are competitive and delivery was entirely satisfactory. This was my first purchase with this supplier, but I would use them again without hesitation and also recommend to friends, family and associates. Thank you.”

Helpful Report

Posted 11 years ago

“I was very impressed with the service provided from Drinksdirect. I will definately use them again and again and will tell all my friends and family and work colleagues. From start to finish EXCELLENT.”

Helpful Report

Posted 11 years ago

Drinks Direct is rated 4.9 based on 10,437 reviews