Drinks Direct Reviews

Name: Drinks Direct
Rating: 4.91

4.9 Rating 10,446 Reviews

98 %

of reviewers recommend Drinks Direct

Company Reviews

Metrics

Info

4.9

Based on 10,446 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

0113 365 1000

Email:

info@drinksdirect.com

Location:

6 Rowan Trade Park, Bradford, BD4 8TQ

Drinks Direct 5 star review on 1st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick service . Shall order again.”

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Posted 13 years ago

“Really pleased with service received. Great selection online and delivered super fast.”

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Posted 13 years ago

“We ordered a bottle of vintage champagne and some speciality rum as thank your to our hosts from a recent ball we attended. It was great to find what we wanted and to hear that the delivery happened a better of days later. Many thanks”

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Posted 13 years ago

“I just came across a brilliant drinks company - Drinks Direct. I received a 24hr turnaround service, marvellous. They have loads of drinks on their site, I was looking for something for Lucy, she wanted to make a special cocktail, couldn't get the ingredients anywhere - even Waitrose and Selfridges who usually have a lot of choice so I was very happy to find them on this site. If your'e loooking for anything a bit unusual for presents etc give it a try.”

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Posted 13 years ago

“Reasonable pricing next day delivery for ?4.99 great range. What more can I say”

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Posted 13 years ago

“The order was sent with the minimum fuss and the maximum speed.”

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Posted 13 years ago

“couldn't be better service . arrived before I thought it would, well packaged and safe”

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Posted 13 years ago

“This is the first time I've used Drinks Direct and I have to say that I am most impressed at the service that they provided. I ordered a top brand whiskey for a good price and had it delivered the next day. I would definitely recommend Drinks Direct and would definitely use them again.”

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Posted 13 years ago

“DrinksDirect is one of the few online companies who, in my opinion, exceed their customers expectations. Always receive a courteous and timely email prior to dispatch and has always arrives ahead of schedule. Keep on doing a great job DrinksDirect and you'll always have my custom. Thank you!”

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Posted 13 years ago

“I ordered some wine for my Husband's birthday one day and it was delivered the next I was also able to get the sparkling red that he likes with a discount for buying 6.”

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Posted 13 years ago

“Wine arrived the very next day when I didn't even ask for or pay for next day delivery. Smashing.”

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Posted 13 years ago

“This is the second time I've used Drinks Direct and once again the service was excellent. Totally reliable and no hassle - I would have no hesitation in recommending them to anyone.”

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Posted 13 years ago

“I was looking for a very special wine for my Mother in Law, and found both the wine Drinks Direct. Ordering was simplicity itself, and the wine arrived beautifully (and safely) packed within a couple of days. I think there might have been an option for a speedier delivery, but this was fine. All in all very good, and I will certainly use again and would recommend to other purchasers.”

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Posted 13 years ago

“fast service and not bad price, web site asks for little detail before giving shipping info”

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Posted 13 years ago

“Was thrilled to find my favourite wine (no longer available on my local high street) on Drinks Direct website. I placed my order on Tuesday afternoon and it arrived on Wednesday afternoon. Fabulous service - just what internet shopping should be. Very reasonable delivery charges as well.”

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Posted 13 years ago

“i ordered on the monday morning and my order arrived at my door the following day, i could not believe it had arrived so quickly, well packaged as well. if your not sure about drinksdirect, i would highly recommend it, easy fast and hassle free.”

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Posted 13 years ago

“I am really pleased with the service and variety of stock on offer.”

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Posted 13 years ago

“Easy, quick and reliable......what more can I say?”

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Posted 13 years ago

“Ordered a quantity of drinking vessels. Received an email the next day to say dispatched and order arrived within 20 minutes of the email - very impressed & happy with the products.”

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Posted 13 years ago

“I ordered the wine after tasting it a a function. I never noticed different years on the web site when ordering, it was only when delivery was received that I noticed a different year had been sent. 2011 year is nice, however 2009 was what I expected. Citylink did not follow the delivery instructions which were clearly marked upon the order.I picked up the order from the Citylink depot and asked why it had not been left as per instructions. The reply was "we need a signature upon delivery".”

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Posted 13 years ago

Thank you for your feedback. The product on your order was listed on the website at the point of ordering as 2009/2011 vintage. It looks like when your order was processed all stocks had moved to the 2011 vintage and this is the vintage that was processed for your order. If you require any specific vintage of a product, it is recommended you email info@drinksdirect.co.uk with your requirements and customer services can then check with the warehouse on the product vintage being processed. In respect of the delivery instructions not being followed through; orders are required to be signed for upon delivery. So if an order is addressed to a residential address, it may be left with a neighbour if no one is in, unless instructions are provided to only attempt delivery at the delivery address provided. It is recommended that a delivery address is provided where there will be someone available during normal business hours to sign for an order e.g. a work address, if no one is likely to be available at a home/residential address. We apologise if the service has not met with your expectations.

Posted 13 years ago

Drinks Direct is rated 4.9 based on 10,446 reviews