Hi Joanne, Thank you so much for your fantastic feedback. We truly appreciate your support and kind words about our products. It brings us immense joy to know that we were able to provide you with a fantastic friendly experience. L x
“The staff are very welcoming, polite and knowledgeable. It’s always a pleasure to shop here. Came away with some different treats for Nellie, which she was able to try before we bought them. Excellent customer service.”
Hi Bev, Thank you so much for your fantastic review. We are absolutely thrilled to hear that you had such a positive shopping experience with us .We greatly appreciate your kind words about our staff. We take pride in providing a welcoming and knowledgeable environment for our customers, so it's delightful to know that you felt that way. It's our pleasure to assist you and we are glad that Nellie had the opportunity to try out the treats before making a purchase. L x
Hi Helen, Thank you so much for taking the time to leave us a fantastic 5-star review! We are thrilled to hear that you are satisfied with our products. We are delighted that you found our chews to be of good quality and that the range of options catered well to your new puppy's needs. Making sure your furry friend is happy and satisfied is our top priority! L x
Thank you so much, Dennis! We are delighted to hear that you are very happy after receiving the advice you needed. It means a lot to us that you have given us a 5 star rating. We truly appreciate your loyalty to our company. L x
“Our two rescue dogs were given a pack of Dragonfly products for Christmas...and loved them. So I ordered several more.....gruesome looking bits of animal parts like ears and necks.....but the dogs love them, and it keeps them chewing for more than the normal 40 seconds of most chews!!”
Thank you so much, Christine, for your wonderful 5-star review! We are delighted that your two rescue dogs enjoyed the products they received for Christmas. We are so glad that, even with the gruesome looking bits of animal parts you ordered, they still love them and keep them busy chewing longer than most! L x
“Went to buy another harness for Luna as a back up. All the staff were very helpful and friendly as always. I ended up buying a duplicate of the one we have. They made sure it fitted correctly and also adjusted our existing harness. Luna loves the food and treats from Dragonfly.”
Thank you so much for your review, Jayne! We really appreciate your loyalty. We're so glad to hear you found exactly what you were looking for with the harness, as well as treats and food that Luna loves! Thank you for your continued patronage and for the kind words! L x
Thank you so much for your feedback, Claire. We really appreciate your loyal support. We're glad that you like our range of high quality products and our advice on what chews are suitable for your gorgeous pooch - thank you for the kind words! L x
Thank you so much for your 5-star rating, Mollie! We're so glad to hear that everyone in the shop was helpful and that you appreciated our welcoming environment for all dogs, including those that are reactive. We appreciate your kind words and your support! L x
Thank you so much Sally! We are very grateful for your support and loyalty. We like to provide a great range of products and we strive to provide excellent customer service. We look forward to continuing to serve you in the future. L x
“I bring Sully to every single Doodle Dash session. It's a highlight in our calendar, I just wish they were more frequent.
Sully gets so much out of it, which he isnt able to get any other way. He is crackers and absolutly loves dashing round like a bullet for the whole session.
Its amazing watching the dogs form friendships and not having owners to interfere or put them on a lead.
The staff are lovely and on hand if needed. But to be honest we never need help as Sully is perfectly suited to the session and loves to just go crazy with all the other lovely dogs.
I cant thank Dragonfly enough for introducing these sessions. They are a godsend to us.
I sit and laugh and smile throughout, watching all the dogs having mega fun. I feel uplifted from the experience.
I would highly recommend, and I do any chance I get.
It's an amazing service.”
Thank you so much for your 5 star review! We are so grateful for our loyal customers like you, and we appreciate your support. It's wonderful to hear that Sully is enjoying the Doodle Dash sessions and benefitting from the relationships he's forming. We're glad that our staff have been able to provide assistance when it's needed, and that you feel uplifted from the experience. We really appreciate your recommendation of our service - it means the world to us! L xx
Thank you so much, Ros, for your wonderful feedback! We are greatly appreciative of your kind words and your loyal customer patronage. We are delighted to hear that your pup loves our dog food! Thank you for your continued support. L x
Thank you so much Kathryn for your 5 star feedback and for being one of our loyal customers! We're so glad you think there's so much choice that your dog will never be bored. We hope you continue to enjoy our products in the future! L x
Thank you so much for your review, Helen! It means so much to us. We appreciate your loyalty to Dragonfly Products and that you keep coming back for our biscuits and pizzles. We truly value your support and look forward to serving you again soon. x
“Ozzie is delighted with our purchase of the Olive Branch and the Puppy Pack of Assorted Chews, Treats & Small pack of kibble. My family were dubious about the Olive Branch but Ozzie is using it to help with his teething. We will be visiting again soon. The staff were very welcoming and helpful, we even got a tour of the facilities next door, the hydrotherapy pool will be amazing when it opens.”
Thank you so much for your fantastic 5 star feedback, Deborah! We're so glad that Ozzie is happy with his purchase. We're thrilled that you and your family enjoyed the experience, and look forward to seeing you soon! L x
Thank you, Sara, for your review. Your kind words about our service and products are extremely appreciated and allow us to keep growing our business. Thanks again for your support! L x
Thank you so much for your glowing 5 star feedback! We're delighted to hear that your fur niece and nephew enjoy their treats from us and of course their Christmas present as well. We hope they're two happy and satisfied fur babies! L x
“Our dogs really loved the play area. Also bought a harness for our staffy. Top quality. Staff are really helpful, friendly and knowledgeable. Highly recommended.”
Thank you so much for the wonderful 5-star review. We are so pleased to hear that both you and your dogs enjoyed our play area, and your staffy's new harness - we do pride ourselves on great quality and helpful, friendly and knowledgeable staff! We really appreciate your kind words and your recommendation. Thank you! L x
“Dragonfly treats are great! The quality is really good. Our puppy has a sensitive tummy so we avoid the mass produced treats. But Dragonfly's treats go down a treat! Our puppy loves them so much she insisted we buy a packet of the Christmas biscuits for next doors dog. He agreed! Delicious! We think he may persuade his owner to visit the dragonfly website too! Fast delivery and well packaged. Bonus of a free gift in the box”
Thank you so much for such a wonderful 5-star review! We are so pleased to hear that you, and your pup, love our treats. We strive to provide high-quality, delicious treats that your furry friends are sure to love. We appreciate you taking the time to share your experience with us. Thank you for being a loyal customer of Dragonfly Products and we hope to continue to serve you and your pup in the best way possible! L x
Thank you so much for giving us 5 stars! We are delighted to hear that you are happy with our products and service. We value you as a loyal customer and hope you continue to enjoy shopping with us. L x
Thank you so much, Samantha, for the d a 5-star review and for being a loyal customer. we are so happy that Bertie loves the treats from us and that the Turkey Necks are a favourite with him! We really appreciate your support. L x
