Hi Katie, Thank you for your lovely review and for your loyalty. We are grateful for your recommendations and look forward to serving you again soon. L x
“Products are great, but a bit disappointed that after spending over £50 in store today I received an email saying that if I spend £30 I can have a free dog tag. Why wasn't it offered when I was in store.”
Hi Gloria, I am so sorry you weren’t offered your free dog tag instore today! Please mention it on your next visit and we will gladly sort that out for you. Thank you for taking the time to leave us a lovely review anyway and allowing us to resolve this for you. Laura x
“Staff where very helpful and showed us products that would be good for our dog, and lefts us to choose which one's we wanted. Will definitely be back.”
“I visited Dragonfly with my new puppy. I was able to buy he same type of puppy food that she had been given by the breeder. I joined the VIP club and received free samples of other products, I was given advice on natural flea and worming products. They also trimmed her nails whilst I was there. We were both happy with the experience.”
Hi, Thank you for the fantastic review. We are so happy that you came away from your first visit with such a positive experience. We look forward to seeing you and your pup again soon. L x
Hi Emily, Thank you for your positive feedback. Its great to know that your parcels always arrive well packaged and that your dog loves the treats. x L
Hi Charlotte, Thank you for the photo of your gorgeous pooches. and the lovely feedback. Wee are so happy that your dogs are loving the Hoppy Hoppy Easter box. L x
Hi Sinead, Thank you for your lovely feedback. We love a puppy cuddle, so any excuse. We will look forward to seeing you soon at one of our sausage play sessions. L x