Hi Fiona, Thank you so much for your 5-star rating. We truly appreciate your support and are thrilled to hear that you had a great experience with us.
We pride ourselves on ensuring that our products are well packaged and easy to purchase, and it's wonderful to know that you found our website user-friendly. Your feedback means a lot to us and serves as a motivation to continuously improve and deliver top-notch service. L x
Thank you so much for your feedback. We truly appreciate your loyal support and trust in our brand.
We're thrilled to hear that you and your adorable pooch are always satisfied with our dry food for small breeds. It's even more delightful to know that this time you tried our pate, and your furry friend absolutely loves it! 😊🥰 Your continued support means the world to us, and we're committed to providing you with top-notch products that meet your furry friend's needs. L x
Hi Chris, Thank you for the 5-star review! We truly appreciate your feedback and support. Great service and products have always been our top priority, and we are delighted to know that we have met your expectations once again. Your continued loyalty means the world to us, and we can't thank you enough for choosing us as your trusted supplier. L x
“First time at Puppy Play and I was very impressed. Very well organised, staff were welcoming and all in all a nice bunch of people. My 16 week old Patterdale loved it ! What a great idea! 10/10 we will definitely be back”
Hi Ruth, Thank you so much for taking the time to leave us a 5-star review. We are thrilled to hear that you had such a positive experience with us. It warms our hearts to know that your 16-week old Patterdale loved Puppy Play and that you found our facility well-organized and our staff welcoming.
We appreciate your kind words and your support. Your feedback means a lot to us and we are delighted that you found our concept to be a great idea. We look forward to welcoming you back again in the future. L x
Hi ,Thank you so much for taking the time to rate with a four-star review. We truly appreciate your feedback and your continued loyalty as a customer.
We are thrilled to hear that our products have been of great help in addressing your dog's itchiness. Your satisfaction and your pet's well-being are our top priorities, and we are pleased that our advice and food recommendations have been beneficial to you. L x
“Brilliant little company. Answered my emails within a few hours when I had issues with delivery (my fault, not theirs) and were really helpful. I love the products too. Our dog is allergic to peas and so many of the dog treats stocked in shops have peas or pea protein in. Dragonfly has a great choice of pea-free treats that our dog loves.”
Hi Sarah, Thank you so much for your amazing 5-star rating. We appreciate your continued support and loyalty. We are thrilled to hear that you had a great experience with our company. Your kind words about our prompt email responses and helpfulness mean a lot to us. We always strive to provide the best customer service possible, and it's fantastic to know that we were able to assist you with your delivery concerns.
We understand how challenging it can be to find suitable products for pets with specific dietary restrictions, and we're glad we could offer a range of options that your furry friend enjoys.
Once again, thank you for your kind words and for being a loyal customer. We value your support and look forward to serving you and your dog in the future. L x
Hi Peter, Thank you so much for your lovely review! We truly appreciate your kind words and are thrilled to hear that we have been able to provide excellent service for you and your beloved dog. We are delighted to know that our team's dedication to providing the best possible care and expertise has made a positive impact on you and your furry friend.
We are grateful to have you as a loyal customer. Your continued support means the world to us, and we are committed to consistently exceeding your expectations. L x
“My dog loves just about everything they sell, today I just sat in the car while my Mrs went in to shop.
But in my rear view mirror I could see a constant steam of dogs & owners walking into the car park, it made me smile, a mini Mecca for dogs.”
Hi Mark, Thank you so much for your feedback We truly appreciate your loyalty and support. We are thrilled to hear that your dog loves just about everything we sell. Your experience in our store seems to have captured the essence of what we strive to achieve – a place that brings joy and happiness to our furry friends and their owners.
Once again, thank you for your continued support and for being a valued customer of Dragonfly Products. We look forward to providing you and your furry friend with more delightful experiences in the future. L x
Hi James, I am sorry that there was an issue with your order caused by DPD returning it to us and the small delay in replying to your email querying this. We have replied to your email to resolve the situation and have resent your parcel out to you. I hope you are happy with our resolution of the situation. Kind regards, Laura
Hi Dawn, Thank you for the feedback and the photo of your gorgeous Lizzie. We are so happy that her nail clipping went well and hopefully you wont be so nervous on your next visit. L x
“Combo worm kit arrived promptly and well packed. It came with easy instructions to follow. Now awaiting results, fingers crossed for the all clear.
I will be odering again in the future.”
Hi, Thank you for taking the time to post a review. We are happy that you found the worm count kit to be user friendly. Hop0efully your results were all clear. L x
Hi Toni, Thank you for the lovely feedback and the photo of your gorgeous pooches. We are so happy that Carson and Sherlock love their treats, especially the pizzles. L x
“Betsy loved her rabbit ear despite us not thinking she would! Looking forward to seeing the results of this and how it will help her going forward.
Great advise from the team as always.”
Hi Julie, Thank you for the fabulous feedback. Nothing makes us happier than being someone's favourite place. We are so glad that your dogs love us too! L x
“Healthy good for you treats for your best friend. Bailey loves all of them. Staff are friendly and helpful. On last visit I bought him 3 packs of treats. He also loves the antlers. He's also just had a full groom with Katey who is absolutely brilliant, I have used her for years and she does such a wonderful job, even on awkward dogs that don't like being made handsome!!”
Hi Jacqy, Thank you for the fabulous review. We are so happy that your gorgeous Bailey is loving the training treats. Also thank you for the feedback on the lovely Katey, she really is a marvel with the dogs. I will pass on your comments. L x
